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Job Title:   Technical Manager (Uganda)    

Organisation: Securex Agencies (U) Limited

Duty Station:  Kampala, Uganda

About US:

Securex Agencies (U) Limited is an ISO Certified Private Security Organization which has grown from strength to strength in the past forty three years to become the leading Security Solutions provider for a wide host of clients in diverse industries. Starting with only an investigations department in the seventies, Securex soon grew to incorporate the manned guarding section which to date is one of the most respected force in the provision of client friendly services.

Job Summary:   The Technical Manager will be responsible for overseeing projects, managing teams, and aligning technical initiatives with our business objectives. He/She will work collaboratively with clients and various stakeholders within the company to ensure service delivery in an efficient and timely manner.

Key Duties and Responsibilities:

• Plan, organize and manage all technical projects and ensure successful completion within the budgeted profit margins and set timelines
• Identify opportunities for process improvement and innovation, fostering a culture of continuous learning within the team
• Utilize deep technical knowledge to make informed decisions, provide guidance, and solve complex technical challenges.
• Collaborate with cross-functional teams to align technical strategies with overall business goals.
• Ensure technological innovation strategies and processes are in place to meet business objectives and needs in terms of price, service quality and delivery target
• Ensure quality service delivery to the existing client base to generate more revenue and increase customer satisfaction
• Monitor the system for repeat visits for the same problems and address the same with the supervisor for a permanent solution.
• Develop and implement strategies for increasing revenues
• Support the sales team by constantly identifying opportunities for new value-creation technological products
• Monitor and generate reports for the manager for non-confirming installation for further action and ensuring installations are trouble-free.
• Manage resources efficiently, including hardware, software, and personnel, to maximize productivity.
• Timely report generation and submission to respective clients
• Communicate effectively with both technical and non-technical stakeholders, presenting project updates and proposals clearly
• Stay current with industry trends and technological advancements to drive strategic technical decisions

Qualifications, Skills and Experience:

• The applicant must hold a Bachelor’s or master’s degree in a relevant technical field
• A minimum of eight years in the technical field with the ability to align technical initiatives with business goals
• Proven leadership experience, with excellent organizational and interpersonal skills
• Well-rounded knowledge of the security industry with excellent customer service
• Proficiency in project management methodologies and tools
• Exceptional communication skills for conveying technical concepts to diverse audiences

How to Apply:

All suitably qualified and interested candidates should send their comprehensive CV with photograph and academic credentials to hr@securex.co.ug  or careers@securex.co.ke indicating on the email subject the position they are applying for Kindly note that only shortlisted candidates will be contacted.

Deadline: 15^th November 2023

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