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Job Title:   Manager, Digital Adoption

Organisation: Stanbic Bank

Duty Station:  Kampala, Uganda

About US:

Stanbic Bank Uganda Limited is a subsidiary of Stanbic Africa Holdings Limited which is in turn owned by Standard Bank Group Limited (“the Group”), Africa’s leading banking and financial services group. The Standard Bank Group is the leading banking group focused on emerging markets. It is the largest African banking group ranked by assets and earnings. Stanbic Bank Uganda Limited is the largest bank in Uganda by assets and market capitalization. It offers a full range of banking services through two business units; Personal and Business Banking (PBB), and Corporate and Investment Banking (CIB).

Job Summary:   The Manager, Digital Adoption will drive customer digital platform adoption through digital registrations and utilization in order to increase revenue and improve client experience on digital channels for existing & new PPB customers

Key Duties and Responsibilities:

• Identify reasons for low digital adoption and develops proposals to remediate.
• Prepare implementation plans for approved remedial actions and drives execution across Client Coverage teams.
• Provide input into new CVP developments and enhancements that will support digital registrations and continued utilisation of digital channels.
• Review internal data (including customers, competitors and the external environment) and uses this information to drive digital adoption initiatives and as input into stakeholder reporting.
• Obtain market trends (local and international) as well as customer needs and utilises this information to further provide input into the digital channel adoption plans.
• Guide Client Coverage teams to achieve the set adoption targets that will lead to financial growth.
• Develop business cases that promote digital adoption, including trade off proposals for costs vs benefits.

Qualifications, Skills and Experience:

• The applicant for the Stanbic Bank job must hold a first Degree in Business Commerce or a related field
• Five to seven years of experience in promoting or selling digital banking products and processes, marketing experience and designing of campaigns.
• Experience in change management within a digital banking or technology solution
• A good understanding of general banking i.e. products and processes.
• Experience in data mining and forecasting, agile and safe methodologies.
• Experience with UI/CI and UX/CX design principles.

How to Apply:

All candidates who wish to join the one of Africa’s biggest Banking Groups, Standard Bank in the aforementioned capacity is encouraged to Apply Online by visiting Link below.

Click Here

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