The Ugandan Jobline

Job Title:  Business Analyst

Organisation: Housing Finance Bank

Duty Station:  Kampala, Uganda

Reports to: Manager Innovation & Business Automation

About US:

Housing Finance Bank, is a Commercial Bank and the leading provider of housing finance solutions with a vision to be the preferred consumer and business bank with a focus on housing finance.

Job Summary:  The Business Analyst will be responsible for understanding user/ stakeholders’ needs, Support in defining requirements and preparation of key document artefacts throughout the software development life cycle such as BRDs, FSDs and TSDs. The role holder is also responsible for delivery of digital solutions and ensuring that solutions delivered meet the users’ needs and deliver value to the internal & external customer.

Key Duties and Responsibilities:

• Anticipate and understand the needs of respective departments within context of the departmental workplans and align them with business objectives.
• Translate the business needs of stakeholders into detailed functional requirements to effectively document and communicate business requirements to the development team and other key stakeholders.
• Elicit business (functional and non-functional requirements) and technical requirements from respective stakeholders to thoroughly determine risks and premises linked to a given project.
• Research and interact extensively with both current and future end users to consider future technological changes and how they might impact the project when defining requirements to be delivered.
• Conduct detailed analysis to discover, define, document, and analyse requirements that are associated with specific business objectives to arrive at a precise and clear definition of the scope of a project.
• Create and utilize documents throughout the project’s life cycle that include requirements management plan, use cases, user stories, and project vision document.
• Coordinate problem-solving engagements to deliberate on and determine how certain needs can be satisfied alongside newly acknowledged constraints which may include policy or procedural changes during implementation stage because of technological, functionality, or compatibility issues.
• Engage with the concerned stakeholders and the development team to devise new ways of achieving projected results while saving on available resources.
• On delivery of solution, confirm that Business Requirements have been delivered according to Business needs before communicating the same to affected stakeholders.

Qualifications, Skills and Experience:

• The applicant must hold a bachelor’s degree in computer science, Information Technology, Business Computing, Commerce, Accounting or Business Statistics or another related field.
• Adept at Financial Technology, Change, Process Management & Innovation.
• A professional qualification such as Certification of Competency in Business Analysis (CCBA) or Certified Business Analysis
• Professional (CBAP) or any Project Management Qualification is an added advantage.
• Six Sigma Lean Green Belt would be an advantage.
• Three years of work experience, 1 of which should be in a technology, business analysis, change management or operations position in a financial services institution or Fintech.
• Creative, critical thinking skills and detail oriented.
• Knowledge of business and industry.
• Command of Project Management Methodologies.
• Adequate technical acumen to understand current state, identify needs and define solutions.
• Understanding of how technical systems work and how the work of changing them is done.
• Able to process a wide variety of information, evaluate the costs and benefits of solutions, and solve complex business problems.
• Leadership, negotiations, and decision-making abilities.
• Elicitation, facilitation, and communication skills.
• Strong understanding of banking operations, Fintech, and product development trends
• Familiarity with the financial services industry in Uganda
• Strong understanding and experience in digital banking services
• Demonstrated ability to link and apply complex technologies to business strategies.
• Strong skills in business process analysis, redesign, and the ability to solve complex business problems.
• Ability to manage cooperation with third-party vendors.
• Entrepreneurial mind-set, with a sense of urgency, positive attitude, and the ability to excel in a high-pressure environment.
• Exceptional interpersonal, communication and conflict resolution skills
• Open and collaborative style; must be comfortable working in an environment where ideas are shared and challenged.

How to Apply:

All suitably qualified candidates should submit their applications with a recent CV, copies of all academic transcripts, certificates and testimonials, daytime telephone contact, postal and email address and three competent referees to Chief Human Resources Officer Housing Finance Bank, Investment House 4 Wampewo Avenue, Kololo. Uganda

Please take note that all applications should be sent by email to Recruitment@housingfinance.co.ug. Do Not Hand Deliver Your Application.

ONLY shortlisted candidates will be contacted and any form of canvassing will lead to automatic disqualification.

Deadline: 15th August 2023 at 5:00pm

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