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Job Title:             Quantitative
Research Analyst -Business Intelligence Division

Organisation: MTN Uganda

Duty Station: Kampala, Uganda

Reports to:  Research & Insights
Manager

About us:

MTN-Uganda is the leading telecommunications Company in
Uganda, providing payphone, fixed lines, fax/data, internet and mobile
services.

Job Summary: The Quantitative Research Analyst
-Business Intelligence Division will provide a deep understanding of market
drivers, opportunities and risks in order to create and maintain a competitive
advantage and develop brand equity through quantitative research and market
modeling

Key Duties and Responsibilities:

·       
Conduct both desk and consumer survey data
analysis and reporting as business operation dictate from time to time

·       
Analyze raw data, write and interpret research
reports for internal studies and summarize external ones

·       
Set research data analysis guidelines in
compliance with tested leading practices.

·       
Identify and apply new global tools, methods and
approaches in market research

·       
Review questionnaires and other research tools
and ensure compliance with tested leading practices.

·       
Interpret research findings and distil key
highlights from survey results. Present research findings to user
departments/divisions/units as required.

·       
Conduct regular reviews of all data sources and
suppliers to ensure quality control.

·       
Creates and updates comprehensive industry,
competitor and customer models including, but not limited to, market share,
growth projections and trends, and market forces.

·       
Review trends in the telecommunications industry
and provide insight into issues and events that could be factored into the
business planning process as it affects MTN Uganda operations and services.

·       
Develop forecasts for business planning, inventory
decisions and network capacity planning

·       
Identify information needs and research
requirements and ultimately conduct market research to provide actionable
information to drive revenue, profitability and customer satisfaction.

·       
Conduct market and customer analysis review on
MTN products via primary and secondary data information sources.

·       
Build analytical tools/models for use in the formulation
of research analysis

·       
Provide geographical analysis and support about
the needs and behavior of the customer, trade and traffic patterns

·       
Manage competition benchmarking and geospatial
analysis to highlight stronghold areas, (areas that require immediate
attention, areas where competition aggressiveness is observed) and carry out
all necessary measures to maintain /enhance our strength.

·       
Integrate and analyze market research data,
official statistics to adequately profile the market at both national and
decentralized levels (territories, regions, circuits, etc)

·       
Liaise with various national and local governmental
agencies, research institutions and other organizations to access secondary
data for a robust geo-marketing capability

·       
Provide in-depth understanding of regional
operational and financial performance

Qualifications, Skills and Experience:

·       
The ideal applicant for the MTN Uganda Quantitative
Research Analyst -Business Intelligence Division job must hold a Bachelor’s
degree in Finance /Social Sciences, Economics/ Statistics/Mathematics/Computer Science
and/or Business Management

·       
Work experience in a research or consultancy
environment will be an added advantage

·       
Three years of experience conducting primary
research for market segmentation studies, applying research

·       
methodologies in gathering market and customer
insights that inform products/services value

·       
propositions and customer segment strategies

·       
Experience in application of statistics,
operations research, econometric modeling advantageous

·       
Statistical methodologies and techniques

·       
Demonstrated awareness of what information is
relevant and how it drives and affects current

·       
and future corporate strategies and overall
goal(s) is also required.

·       
Good Interpersonal Skills and Initiative

·       
Ability to drive cross functional projects

·       
Able to work under pressure

·       
Good Communication and presentation Skills

·       
Time management

Trainings & Knowledge

·       
Project management

·       
Statistical modeling and multivariate analysis

·       
Complex market research

·       
Forecasting techniques

·       
Advanced statistical software skills (SPSS, SAS,
SPAD, etc)

·       
Requires keeping abreast of trends on Data and
Analytics as well as data visualization trends in the market.

·       
Ability to organize time and meet deadlines

·       
Good interpersonal communication skills.

NB: Please note that presentation of false
academic documents and certification will lead to criminal prosecution.

How to Apply:

All suitably qualified and interested candidates should
email their Job Applications with detailed CVs, certified copies of academic
certificates (originals are to be presented at the interview), recent pay-slip
and copy of driving permit to ugrecruitment.UG@mtn.com, Please use this format
in the Subject Line i.e. Quantitative Research Analyst -Surname First
Name-current Dept.

NB: Only successful
candidates will be contacted.

Deadline: 20^th December 2019

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