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Job Title:  Bancassurance Tele-sales Officer (2 Fresher Job Opportunities)  

Organisation: DFCU Bank

Duty Station:  Kampala, Uganda

Reports to: Principal Officer – Bancassurance

About US:

DFCU Bank is a fast growing commercial bank offering a variety of innovative products and services. DFCU Limited was started by the Commonwealth Development Corporation (CDC) of the United Kingdom and the Government of Uganda through the Uganda Development Corporation (UDC) under the name of Development Finance Company of Uganda Limited. Later restructuring brought in DEG (of Germany) and International Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25% stake in the company. Its objective was to support long-term development projects whose financing needs and risk did not appeal to the then existing financial commercial lending institutions.

Job Summary:  Reporting to the Principal Officer- Bancassurance, the role will be responsible for selling insurance products to the prospective clients via telephone, generate leads from the Bank’s customer database, and ensure a high-level service experience to customers.

Key Duties and Responsibilities:

• Initiate contact with new and pre-existing customers and inquiries seeking to establish a long-term valuable relationship.
• Schedule appointments for sales representatives to meet with prospective customers or for customers.
• Continuously track generated leads and ensure conversion of sales, track the collection of insurance premiums for sales generated.
• Ensure compliance with the Bank’s policies, procedures and Regulatory guidelines and requirements.
• Push sales by requesting customers for business and referrals.
• Sell partner products over the phone to achieve the set targets by explaining the terms of the insurance product or service to prospective policy holders, without any misleading information or misrepresentation on the benefits or cost of the insurance policy.
• Explain to policy holders the nature of information required by the insurer in the proposal form, and the importance of disclosure of material information in the purchase of an insurance contracts.
• Respond to potential leads or customer enquiries, resolve customer queries and complaints, escalate in a timely manner within the Bank’s laid down procedures.

Qualifications, Skills and Experience:

• The applicant for the DFCU Bank job must hold a University bachelor’s degree in business administration or related field from a recognized university.
• Possess a Certificate of Insurance (CIU).
• One year in insurance sales. Life insurance sales will be an added advantage.
• Good negotiation and influencing skills.
• Strong networking and relationship skills.
• Demonstrate confidence and a good sales acumen.
• Excellent interpersonal, verbal and communication skills.
• Demonstrate a high degree of accuracy and attention to detail.
• A go getter.
• Demonstrate excellent analytical skills.
• Demonstrate ability to meet tight deadlines.
• High level of integrity and ethical standards.

How to Apply:

If you believe you meet the requirements as noted above, please forward your application with a detailed CV including present position and copies of relevant professional/academic certificates (University Transcript, O & A level), to the email address indicated below.

Vacanciesbank@dfcugroup.com

Deadline: 9^th August 2023

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