Fresher Telesales Representative (Inbound) Career Jobs – M-KOPA

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Job Title:    Telesales Representative (Inbound) (Fresher Jobs)

Organisation: M-KOPA

Duty Station:  Kampala, Uganda

Reports to: Telesales Team Lead

 

About US:

The scale and impact of our work is massive. M-KOPA is a fast-growing Fin Tech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.

 

Job Summary:  The Telesales Representative (Inbound) will receive inquiries from potential and existing M-KOPA Customers who want to purchase products offered by us, assist the sales team to close sales, and maintain good customer relationships

 

You will report to the Telesales Team Lead.

 

Key Duties and Responsibilities:

  • Inbound Leads fielding: You will receive calls and inquiries from potential customers enquiring about the acquisition of phones from the current portfolio of phones that we offer.
  • Conversation objectives: You will ensure the campaign achieves its conversions and goals to help us grow as a company.
  • Quality goals: You will ensure the quality of calling follows the set quality standards
  • Talk time goals: You will adhere to expected talk time benchmarks to maximize productivity


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Qualifications, Skills and Experience:

  • The applicant should have a good academic qualification Certificate/Diploma and above
  • Have BPO Industry/Call center industry experience
  • Be passionate and good in sales.
  • Have excellent skills in communication
  • Be convincing and experienced in persuasion
  • Conversant with basic working tools; Outlook and Microsoft Office.
  • Be result-oriented and self-driven
  • Have good ethics and integrity

 

How to Apply:

All candidates should apply online at the link below.

 

Click Here

 

For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

 

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