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Job Title:  Transactional Solutions Manager

Organisation: Stanbic Bank

Duty Station:  Kampala, Uganda

About US:

Stanbic Bank Uganda Limited is a subsidiary of Stanbic Africa Holdings Limited which is in turn owned by Standard Bank Group Limited (“the Group”), Africa’s leading banking and financial services group. The Standard Bank Group is the leading banking group focused on emerging markets. It is the largest African banking group ranked by assets and earnings. Stanbic Bank Uganda Limited is the largest bank in Uganda by assets and market capitalization. It offers a full range of banking services through two business units; Personal and Business Banking (PBB), and Corporate and Investment Banking (CIB).

Job Summary:  The Transactional Solutions Manager will manage client relationships and to maximize cross-selling revenues and client profitability while providing effective client support and relationship development relating to Transaction Banking products.

Key Duties and Responsibilities:

Financial performance

• Achieve revenue and growth targets
• Achieve new sales revenue targets as agreed
• Contribute to the formulation of the sales budget/pricing process including concessions
• Manage expenses
• Responsible for the portfolio financial budget through good client retention and services
• Improving the way we work
• Development of short term and long term sales and product plans, focusing on customers, competition, profitability, product life cycle and service consideration, in addition to organizing sales programs for growth and product penetration for your portfolio.
• Support the launching of new initiatives, products, developing enhancements, new product concepts and preparing business requirements, either independently or jointly with Group.
• Understand the market in terms of size, share, structure, potential, customer segmentation, buyer behaviours and competitor analysis within the region and country, for the relevant product sets. Support the Sales Head with market research as required.
• Carry out competitor benchmarking exercise to help shape the bank’s sales, marketing, product, pricing and service strategies.

Client centricity

• Implement sales performance and effectiveness model comprising of sales methodology and process
• Develop deep client understanding
• Cross sell and up sell
• Manage and retain client relationships
• Participate in customer surveys (internal and external)

Quantum Programme

• Feedback client needs/wants into the programme
• Provide Ug client lens into the programme – be the voice of the client into the programme
• Share monthly reports of migration progress to Quantum Leap Programme
• Provided adequate support to the relevant stakeholders supporting the roll out of The Quantum Leap programme – attend relevant meeting and provide the client voice
• Maintain proper sales discipline around landing Quantum Leap program.
• Support any other projects that may come up from time to time.

Internal Processes

• Plan, input, maintain and communicate a view of Transaction Products and services covering your portfolio
• Coordinate and assume responsibility for compiling and communicating to all stakeholders, on a regular basis, information relevant to your portfolio.

Brand and Culture

• Represent Stanbic at sales forums and industry events.
• Promote the Stanbic brand.

Key Measureables

• Revenue growth and client retention, for the segment portfolio (onshore) as well as across the network (offshore).
• Other financial metrics, including pipeline growth and capital management.
• Cross selling efforts, such as Channels, Financial Markets referrals
• Non-financial metrics, including development and maintenance of client maps, account plans, training, industry event attendance.

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Qualifications, Skills and Experience:

• The applicant must hold a good First Degree
• Field of Study: Business related course
• Matric with relevant sales certificate/diploma (University Degree would be an advantage) with at least 2- 10 years sales experience
• Good knowledge of trade, supply chain and cash management products available globally, their features, applications and potential improvements and to combine these with the ability to translate these into the local market
• In-depth knowledge of the local market, customers and competitors
• Ability to communicate at all levels of the organization both internally & externally
• Ability to keep abreast on changes in the market, customer requirements, competitors responses and the banks ability to use information to identify new business opportunities
• Strong interpersonal, communication, presentation and organizational skills
• Comprehensive knowledge of banking operations/SWIFT etc.
• Management, organizational, and people management skills
• Strong analytical skills
• Ability to work in a culturally diverse environment

How to Apply:

All candidates who wish to join the one of Africa’s biggest Banking Groups, Standard Bank in the aforementioned capacity are encouraged to Apply Online by visiting Link below.

Click Here

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