The Ugandan Jobline

Job Title:   Finacle Administrator 

Organisation: DFCU
Bank

Duty Station: Kampala, Uganda

Reports to: Manager
Core Banking Systems

About US:

DFCU Bank is a fast
growing commercial bank offering a variety of innovative products and services.
DFCU Limited was started by the Commonwealth Development Corporation (CDC) of
the United Kingdom and the Government of Uganda through the Uganda Development
Corporation (UDC) under the name of Development Finance Company of Uganda
Limited. Later restructuring brought in DEG (of Germany) and International
Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25%
stake in the company. Its objective was to support long-term development
projects whose financing needs and risk did not appeal to the then existing
financial commercial lending institutions.

                               

Job Summary:   The Finacle
Administrator will be responsible for designing, installing administering, and
optimizing company databases, database management systems and related
components to achieve high performance of the various business applications and
achieve specified server uptime. This includes ensuring the availability of
client/server applications, configuring all new implementations, developing
processes and procedures for proper database management. Where applicable, the
Database Administrator will assist in overseeing the physical security,
integrity, and safety of the data center/server farm.

Key Duties and Responsibilities:  

·       
Analysis
and resolution of Finacle related issues which have been escalated from Bank L1
support team during operations and maintain proper documentation/logs for
resolution provided.

·       
Co-ordinate
with L3 support and product vendor in case of product bug/enhancement
requirements and follow up with the vendor for early resolution and solution.

·       
Provide
alternate solutions while pending the final resolution to help the Bank to
continue with the business functions.

·       
Connect24
and Finacle Integrator Support.

·       
Oracle
Database Backups and restoration.

·       
Understand
the Bank Policy and related product setup in Finacle in liaison with the Bank
core team for helping the bank in product setup.

·       
Owning
all core Banking calls assigned in the Service Plus System to carry out problem
investigation and analysis.

·       
Follow-up
with the respective teams/Infosys and update the status with issue resolution
and follow-up for closure.

·       
Knowledge
transfer to end users, L1 members through organized on job and off-job
training.

·       
Documentation
of all Customization-Modifications done to the Core Analysis and resolution of
Finacle related issues which have been escalated from Bank L1 support team
during operations.

·       
Maintain
proper documentation/logs for resolution provided.

·       
Document
all Customization-Modifications done to the Core Banking system for continuity.

·       
Customization-Modification
of existing Customizations, review of new customization requests, design,
development and deployment of the same in production upon business
confirmation.

·       
Provision
of advisory services to the Bank on the optimum use of Finacle product.

·       
Periodic
review and status reporting to the Bank.

·       
Schedule,
plan and supervise the installation and testing of new products, upgrades,
patches or improvement to the Finacle product suite.

·       
Gather
system enhancement, data extract requests and reporting requirements from
system users and work closely with the information technology team to develop
detailed technical requirements and resulting specifications.

·       
Maintain
Core Banking systems performance by performing proactive system capacity and
availability, monitoring and analysis, and performance tuning through
troubleshooting network problems and escalating problems to vendor.

·       
Meets
financial requirements by submitting information for budgets and monitoring
expenses.

·       
Ensures
that Core Banking system and other Banking applications are in compliance with
established IT policies, procedures and standards.

·       
Remains
current with organization’s technology requirements and new developments in the
IT industry.

·       
Protects
organization’s value by keeping information confidential.

Qualifications, Skills and Experience:

·       
The ideal
applicant for the DFCU Bank Finacle Administrator job must hold a Degree in
Computer Science, IT, Engineering or other relevant field from a reputable
University or College.

·       
Certification
in Database Management preferred.

·       
Finacle
Core Banking Systems Training.

·       
Knowledge
of Microsoft Server Operating Systems, AS400 and UNIX.

·       
Knowledge
of SQL and Database Management Systems is a must.

·       
One to
three years of technical experience supporting Finacle Banking System in medium
to large organizations.

·       
Advanced
hands on Finacle Systems skills.

·       
Significant
experience in supporting databases (preferably Oracle, PostgreSQL and/or
Microsoft SQL)

·       
Application
development skills.

·       
Exceptional
oral and written communication skills with the ability to communicate clearly
and persuasively, interpret documents, understand procedures, write reports and
correspondence; speak clearly to third parties and employees.

·       
Able and
willing to solve complex analytical challenges, independently analyze
information and make recommendations based on analysis.

·       
Experience
working with open source RDBMS e.g. Mysql.

·       
Knowledge
of shell scripting and other scripting languages like Perl, Python, PHP, etc.

·       
OCP,
MCDBA, Oracle PL/SQL and UNIX certification preferably HP-UX and LINUX will be
desirable.

·       
Ability
to work independently at any Group location in an IT support capacity.

·       
Ability
to quickly assess organizational needs relative to databases and data center
problems.

·       
Ability
to communicate effectively both in writing and in verbal discussions with
users.

·       
Good
working knowledge of banking systems, operations, and processes.

How to Apply:

All suitably
qualified and interested candidates are encouraged to
send applications with detailed CV’s  including
present position and copies of relevant professional/academic certificates
(University Transcript, O & A level) to the email address indicated below;
Vacanciesbank@dfcugroup.com

Deadline: 13^th February 2020

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