The Ugandan Jobline

Job Title:    Receptionist

Organisation: Manotolabs
Limited

Duty Station:  Kampala,
Uganda

Reports to: Director

About US:

Manotolabs Limited is a software Development Company
producing different soft wares like; Payment solutions (mobile money, Visa
payment), point of sale, management system, school management system, Bulk SMS system,
billing software, tally, Quick books, SACCO management system, pay bills system
and inventory management system. We provide Web Applications, desktop
applications and mobile application platforms.

Job Summary:  The Receptionist will receive, greet and deal
with clients by ensuring that all customer needs are met and their expectations
exceeded.

Key Duties and Responsibilities:  

·       
Greet persons entering establishment, determine
nature and purpose of visit, and direct or escort them to specific
destinations.

·       
Answer telephone, forward calls; provide
information, take messages and schedule appointments.

·       
Answering clients’ enquiries about the company,
its products and services.

·       
Hear and resolve complaints from customers and
public.

·       
Receive payments from clients and follow up on
debt collection.

·       
Running company sales reports that is; accounts
receivables and expenses.

·       
Provide information or documents to customers
like brochures.

·       
Receive documents and messages, which may be
delivered to the office and ensuring that these are distributed to the respective
addressee/staff members.

·       
Be knowledgeable about the projects the company
is running.

·       
Maintaining reception area clean and organised.

·       
Updating records and files.

·       
Maintains a directory of useful telephone
numbers.

·       
Perform any other duties that may be allocated
to you from time to time.

Qualifications, Skills and Experience:

·       
The ideal applicant must hold a Degree in Office
and Information Management or any other degree from a recognised institution.

·       
Must be proficient in the English Language, both
spoken and written.

·       
Good communication and interpersonal skills
essential.

·       
Customer and results orientation

·       
Computer literacy, conversant with Ms Word and
Ms Excel packages.

·       
Pleasant and courteous personality

·       
Flexible, efficient, committed and cooperative

·       
Possesses initiative and able to work with
minimum supervision

·       
Ability to work under pressure.

Desirable

·       
Proven ability to work as part of a team and on
own initiative

·       
Excellent personal presentation and verbal communication
and listening skills

·       
Have a passion for delivering exceptional
customer service with a ‘can do’ attitude

·       
Be flexible, motivated and committed

·       
IT skills

How to Apply:

All suitably qualified and interested applicants are
encouraged to send their applications with detailed curriculum vitae via email
to silus@africanboma.com

Contact this number for any inquiry; +256772838992

Deadline: Monday
17th, February 2020 by 12:00 noon

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