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Manager, Business Banking Job Placement – Finance Trust Bank (FTB)
Job Title: Manager, Business Banking
Organisation: Finance Trust Bank (FTB)
Duty Station: Kampala, Uganda
Reports to: Head of Business
About US:
Finance Trust Bank (FTB) was licensed as a Tier 1 Commercial Bank on 11th November, 2013, taking over the financial services business of Uganda Finance Trust Limited (MDI). Today, Finance Trust Bank is a fully-fledged commercial bank serving a clientele of over 500,000 depositors and over 37,000 borrowers, through a network of 34 branches countrywide. The bank offers a variety of Products and services including; Savings, Current accounts, Loans, Money transfer services and Bills payments to its target market which comprises of micro, small and medium entrepreneurs, salary earners and youth.
Job Summary: The role is accountable for guiding the success of the SME Portfolio and leading the cross-functional team that is responsible for improving them.
Key Duties and Responsibilities:
- Develop & implement the strategy, roadmap, and feature definition for the SME Banking products.
- Develop general SME Banking products requirements, specifications, pricing and plans to complete development and marketing strategies.
- Create Banking service and product initiatives that can increase FTB profitability, as well as building customer satisfaction and brand loyalty
- Develop and implement effective SME Banking products for the Bank.
- Develop, implement, and administer sales programs as necessary to maximize SME Banking products contribution to FTB B/S and P&L.
- Develop direct customer contact and relationships with major account’s holders to monitor & strategize for maximizing sales growth
- Carry out sales visits to existing & potential top clients, identify sales leads, and report on the Bank’s high-net-worth customers.
- Maintain relationships with top customers and ensure that services delivered meet client expectations.
- Submit regular performance reports and returns/data to the retail sales manager.
- Initiates and coordinates development of action plans to penetrate new markets.
- Ensure sales growth in the various SME Banking products by organizing and conducting sales campaigns.
- Enhance training, customer service and selling skills among SME Bankers and encourage cross selling amongst staff.
- Maintain and update information on the company’s products or services (work closely with marketing, distribution, and institutional Banking sections of the Bank).
- Responsible for the SME Banking products business & financial targets as will be agreed using different parameters esp. on customer numbers, Liabilities, Assets and revenue growth.
- Responsible for controlling costs to within agreed budget
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Qualifications, Skills and Experience:
- The ideal candidate Business Degree in finance, Commerce, Business Administration, Economics, Statistics, management or any relevant field.
- Relevant Practical training in business growth in the financial services sector
- Must have critical thinking, analytical, attention to detail and problem-solving skills. Good verbal and written communication skills
- At least four years’ experience in a Banking or similar environment of which 3 must be in a Sales & Product management function.
- Must have an in-depth understanding about SME Banking product features, pricing, benefits, positioning, design and promotions
- The ability to communicate clearly both verbally and in written form in a professional manner is deemed essential.
- Ability to build functioning working relationships across organizational, corporate, and cultural boundaries.
- Takes clear accountability, and focuses on delivery of broader corporate goals. Ability to take decisions and progress towards goals in conditions of uncertainty. Ability to demonstrate positive image and up hold FTB values.
- Must be a person of integrity.
How to Apply:
All Suitably qualified candidates should address their application to Head, Human Resource, Finance Trust Bank, P.O. Box 6972, Kampala, Uganda, Plot 22B, TWED PLAZA, Lumumba Avenue and email it to jobs@financetrust.co.ug as well as photocopies of academic testimonials, and a CV. The CV should include telephone contacts and email addresses of three referees, one of who should be the most recent employer.
Deadline: 10th October 2022
Please note that in line with the Bank procedures, no job offers are made online.
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