The Ugandan Jobline

Job Title:       Customer Service Executive
Intern (3 No Experience Jobs)

Organization: Smart Applications International Ltd

Duty Station: Kampala, Uganda

About US:

Smart Applications
International Ltd is a leading ICT solutions provider delivering a wide variety
of world class technological business solutions. Smart was founded to provide
innovations for secure, high tech solutions in Africa and beyond. We stay ahead
through constant research and innovation with a demonstrated experience of over
14 years and an impressive portfolio of over 2600 corporate clients supported
by 3,500 service providers across the East African region, Zambia and
Somaliland.

Key Duties and Responsibilities:  

·       
Carry
out successful installation of the Smart system at newly appointed service
providers’ sites, as well as training of system users and troubleshooting.

·       
Provide
support to the Smart system and users at the installed provider sites in line
with the defined Smart procedures.

·       
Carry
out short-term projects on Graphics design and video manipulation for the
department.

·       
Call
center support

·       
Engage
in multiple short-term projects driving innovation for online platform
development.

Qualifications, Skills and Experience:

·       
The
applicant must hold a University degree in any ICT related field.

·       
Strong
interpersonal skills and ability to work in a team-oriented environment.

·       
Confident,
articulate and with strong written and verbal communication skills.

·       
Ability
to work independently and take full responsibility of assigned tasks.

·       
Proactive
and highly organized, with strong time management and planning skills.

·       
Experience
in Graphics design and video manipulation will be an added advantage

How to Apply:

All suitably
qualified and interested candidates are encouraged to send their application
letter, copies of certificates and detailed CV to
cvs.ug@smartapplicationsgroup.com to:

Smart Applications
International Ltd.,

Nakawa business
Park, Plot 3-5 Port Bell Road,

P.O. Box 33947,
Kampala. Uganda

Email to:
cvs.ug@smartapplicationsgroup.com

Deadline: 9^th March 2020

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