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Job Title:   Manager IT Business
Intelligence

Organisation: Stanbic
Bank

Duty Station: Kampala,
Uganda

About US:

Stanbic Bank Uganda
Limited is a subsidiary of Stanbic Africa Holdings Limited which is in turn
owned by Standard Bank Group Limited (“the Group”), Africa’s leading banking
and financial services group. The Standard Bank Group is the leading banking
group focused on emerging markets. It is the largest African banking group
ranked by assets and earnings. Stanbic Bank Uganda Limited is the largest bank
in Uganda by assets and market capitalization. It offers a full range of
banking services through two business units; Personal and Business Banking
(PBB), and Corporate and Investment Banking (CIB).

Job Summary:   The Manager IT Business Intelligence will be
responsible for designing, adapting and managing the reporting aspect of
business information to successfully transform data into insight to facilitate
decision making. To ensure that reporting processes and frameworks are in line
with the group’s strategy and business needs while conforming to broader regulatory/legislative
requirements.

Key Duties and Responsibilities:  

Drive a fit for
purpose business intelligence strategy, framework and process

·       
Create
and drive a business specific reporting strategy and framework that enables and
facilitates informed decision making by accurately understanding and
translating business strategy and needs into effective reporting processes and
solutions. This includes principles, framework, systems, data sets, processes
(e.g. governance).

·       
Identify
and adjust priorities for the business unit information and reporting needs.
Engage with business unit leadership to understand the business strategy and
reporting needs.

·       
Define
all aspects of business unit specific reporting across the business lifecycle,
within the overall group information management framework. This includes
governance aspects such as access rights to data and dashboards, dashboards
content development, data governance, information storage and report
distribution mechanisms.

·       
Define
the policy, rules, guiding principles and processes to manage data integrity
for data owned by the business unit.

·       
Negotiate
service levels and delivery timelines for the preparation of scheduled and ad
hoc reports.

·       
Provide
guidance on and influence data processes and requirements at a group level to
ensure that business unit level reporting needs can be met.

·       
Understand
business unit executives’ and other decision makers’ needs and challenge and
translate into reporting solutions. Reporting solutions can range from generic
to highly customised in order to align with business requirements at strategic,
tactical and operational level.

·       
Drive
holistic, integrated reporting at a strategic and tactical level across the
business unit and build credibility at business unit executive level by sharing
insights and trends.

·       
Drive
efficiency (business unit ownership, cost saving, time savings) by directing
the migration of operational and generic reporting requirements to self-help
platform.

·       
Create
and implement electronic reporting channels (e.g. dashboards) which have a
consistent look and feel which is aligned with Standard Bank brand and data
governance requirements.

·       
Ensure
that dashboards and reports (all client interfaces) provide insight and support
decision making by presenting information in a clear, easy to use and
understand, integrated and accurate manner.

·       
Be aware
of, understand the impact of and ensure integration with interdependent
systems, including IT, Finance, Procurement, Customer or other data sources.
Where possible, leverage off existing systems and solutions rather than
creating new alternatives.

·       
Ensure
relevance and usability by adapting business unit reporting processes and
solutions to the different customer needs and levels of maturity while
remaining aligned with current group reporting governance.

·       
Identify
future business needs and risks and ensure that data and reporting frameworks
and processes are adapted in line with these. Advise the business of emerging
trends.

·       
Identify
errors or discrepancies in reporting and data to ensure accurate end reporting.
Facilitate the process of identifying and correcting the cause of the
discrepancy and where appropriate proactively identifies and manage or caters
for system constraints.

Improve and enhance
the business insights capability in the business unit

·       
Review
the portfolio of reports, dashboards and decision support tools available in
the business unit regularly. Identify areas for improvement. Engage with
business stakeholders to assess their changing needs and develop business cases
for the changes required.

·       
Create
project plans for large scale changes. Identify stakeholders to facilitate the
design and implementation of new or improved reporting processes and content.

·       
Oversee
the testing of new reporting formats and systems by reviewing the business
requirements against the developed solutions. Focus on the customer experience
and level of insight provided by the solution. 

·       
Support
business unit implementation of reporting solutions through leading
interventions such as train the trainer, demonstrations, roadshows or
one-on-one coaching.

·       
Monitor,
measure and control reporting compliance on an ongoing basis across the
supported business area. This includes monitoring access to information and
submission dates for statutory or regulatory reports.

·       
Ensure
that a process is in place to validate data on the reporting platform against
the various source systems.

·       
Prioritise
the requests for changes / enhancements to ensure system stability as well as
customer satisfaction. Oversee the development and release of enhancements.

Provide advice and
guidance on business intelligence

·       
Provide
consulting and advisory role to business unit around reporting, balancing
customer requirements with reporting realities. 

·       
Act as
custodian of data and information for the business unit functions. Support and
impact decision making by providing insights using the analytics prepared by
the team on a weekly, monthly, quarterly or annual basis. 

·       
Promote
the use of reports, analytics, trend analyses and insights through identifying
and involving all relevant stakeholders across the business unit.

·       
Act as
first port of call for business unit executives on tactical and strategic
reporting needs.

·       
Grow
strategic partnerships between various functions (for example HR for people
data, Finance for financial data) and business units to enable holistic and
accurate reporting.

·       
Communicate
and enhance understanding of data and reporting processes and solutions across
business unit executive and direct reports.

·       
Promote
an understanding of how reporting can support the management of risks across
the business. 

·       
Oversee
the creation and distribution of reports and business intelligence

·       
Create a
calendar of regular reporting requirements and ensure that the team’s workload
is scheduled to deliver the reports on time.

·       
Oversee
the creation and distribution of reports. Check samples of reports prepared in
the team for accuracy, formatting and quality of insights provided. Coach team
members on improvements required.

·       
Oversee
the preparation of report packs for executive, strategic or management
meetings.

·       
Personally
review the quality of the packs before they are submitted.

·       
Ensure
that all statutory, regulatory or governance reports are prepared, authorised
and submitted before the deadlines provided.

·       
Review
requests for ad hoc reports and include in the scheduling of the team or direct
the requestors to standard reports of they are available. Negotiate the
delivery timelines for ad hoc requests.

Lead a small
business intelligence team

·       
Develop
a high performing team by embedding the bank’s performance process, regular
performance feedback and coaching. Address poor performance. 

·       
Motivate
team members and ensure that they receive recognition for work well done.

·       
Determine
development needs of the team and ensure that development opportunities
(training, rotation, on-the-job learning) are budgeted for and executed.

·       
Maintain
a succession plan for the team by reviewing the skills of the team at least
twice a year and having career conversations with them.

·       
Interview
and recruit new members of the team, including determining the appropriate
salary with input from the Human Capital Business Partner.

·       
Create
workforce plans for the area to ensure that current and future business
requirements can be met. Such plans should be revisited at least twice a year.

·       
Create
quarterly leave plans to ensure adequate coverage. Approve leave requests and
leave sale requests.

·       
Monitor
overtime on a monthly basis. Analyse reasons for overtime and create actions to
address the issues.

·       
Initiate
disciplinary processes for team members, when required. Resolve grievances
raised by team members, escalating only if unresolved.

·       
Evaluate
requests for new resources (people, budgets and equipment) and motivate to
mandate holders for approval.

·       
Monitor
departmental expenditure against approved budgets. Approve purchase orders and
invoices within the allocated financial mandate. Escalate out of budget or
items higher than the approved mandate to a more senior manager.

·       
Monitor
adherence to departmental service level agreements and address shortcomings.

·       
Log Risk
Incidents as a result of operational errors or fraud in the department.
Participate in formal investigations. Ensure that all events are properly
analysed and closed out.

·       
Ensure
that the teams understand the compliance requirements in the function. Create
actions to address gaps.

·       
Monitor
compliance training attendance on a monthly basis and ensure that teams
understand the importance of completing it.

·       
Contribute
to the updates of Business Continuity Management plans for the business area.

·       
Participate
in tests, create corrective actions for gaps identified during testing.

·       
Ensure
that all team members understand control requirements related to physical and
systems access control and other information security requirements.

Qualifications, Skills and Experience:

·       
The
ideal applicant for the Stanbic Bank Manager IT Business Intelligence career
placement must hold an Honours Business Degree holder from a recognized
University

·       
Data
Analytics

·       
Five to
seven years of information Technology experience

·       
Strong
Competence in MS office tools (PowerPoint, Excel, Word)

·       
Understanding
of  databases

·       
Financial
and IT Reporting

·       
Data
analysis skills

How to Apply:

All candidates are
strongly encouraged to apply online at the link below.

Click
Here

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