2 No Experience Help Desk Assistant Job Opportunities – World Vision International

  NGO - Non-Government Organisations Jobs in Uganda, Social Sciences Jobs in Uganda

Job Title: Help Desk Assistant (2 No Experience Job Opportunities)

Organisation:  World Vision International

Duty Station:   Uganda

Report to: MEAL Assistant

 

About US:

World Vision Uganda is a Christian Relief, Development and Advocacy Non-Government Organization dedicated to working with children, families and communities to overcome poverty and injustice. We currently work in over 41 districts in Uganda. World Vision is committed to the protection of children and we will not employ people whose background is not suitable for working with children. All employment is conditioned upon the successful completion of all applicable background checks, including criminal record checks where possible. “Our Vision for every child, Life in all its fullness.  Our prayer for every Heart, the will to make it so.”

 

Job Summary: The Help Desk Assistant will be in charge of accountability at community level by establishing a robust accountability system specifically at the Final delivery points during food and cash distributions. They will activate the four pillars of humanitarian accountability as per the World Vision standards.

 

Key Duties and Responsibilities:

  • Ensure that complains, feedbacks, inquiries and suggestions from project beneficiaries are tracked, documented monthly and shared with relevant staffs to improve project implementation.
  • Ensure that all complaints are resolved in a timely manner with a maximum of 30 days from the time of reporting the cases to the focal point persons/different projects.
  • Reporting and documentation
  • Conduct mobilization and sensitization of beneficiaries during distributions.




Qualifications, Skills and Experience:

  • The ideal applicant must hold a diploma preferably in social sciences and humanities.
  • Fluency in Arabic and English Languages is a must
  • Computer literate
  • This position requires a person who is self-starter, who can
  • accomplish the task with minimal or no supervision.
  • He/she should be able to cooperate with other units.
  • He/she must be keen on details and well organized individual.
  • Experience in database management is an added advantage.
  • Strong interpersonal and intra personnel skills.
  • Multi diversity and ability to easily establish rapport
  • Knowledge of other south Sudan languages is an added advantage
  • Knowledge of the local West Nile language

 

How to Apply:

All suitably qualified candidates are encouraged to submit your application and complete Curriculum Vitae by applying online through visiting World Vision International’s e-recruitment jobs portal at the web link below.

 

Click Here

 

Deadline: 13th July 2022

 

For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

 

 

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