The Ugandan Jobline

Job Title:   Credit Reference Bureau Officer

Organisation: DFCU
Bank

Duty Station: Kampala, Uganda

Reports to: Senior
Manager Credit Support & Monitoring

About US:

DFCU Bank is a fast
growing commercial bank offering a variety of innovative products and services.
DFCU Limited was started by the Commonwealth Development Corporation (CDC) of
the United Kingdom and the Government of Uganda through the Uganda Development
Corporation (UDC) under the name of Development Finance Company of Uganda
Limited. Later restructuring brought in DEG (of Germany) and International
Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25%
stake in the company. Its objective was to support long-term development
projects whose financing needs and risk did not appeal to the then existing
financial commercial lending institutions.

Job Summary:  The CRB Officer will be responsible for
coordinating Credit Reference Bureau Services at the Bank such as providing
timely and accurate information on borrowers’ debt profile and repayment
history to mitigate risk and losses to the Bank as per Bank of Uganda
Guidelines.

Key Duties and Responsibilities:  

·       
Provide
Regular guidance and training to all staff involved in the sharing and use of
credit data through the Credit Reference Bureau.

·       
Monthly
CRB data submissions to all the Credit Bureaus and verification of data
accuracy before the final submission on 10th of every month as per Bank of
Uganda rules and regulations.

·       
Generate
periodic reports on data quality including a review of the data success rates,
rejected records and any other irregularities for discussion with the Senior
Manager Credit Support and Control.

·       
Submit
Monthly reports to Risk for further review and Bank of Uganda Monthly
monitoring submission report.

·       
Ensure
full functionality of the FCS/CRB systems in all branches; break down issues by
contacting /coordinating repairs by the Bureaus, ensure that clients obtain
their cards with no hitches to avoid reputational issues.

·       
Coordinate
and assist in the timely resolution of all disputes/queries from clients and
the Bureaus regarding wrong data submitted to the CRB – forward responses to
Manager Credit Bureau for review and onward communication to the Bureaus.

·       
Monthly
reconciliation of both the Financial Card (FCS) and Credit enquiry (CRB Search)
accounts within agreed timelines.

·       
On a
monthly basis, receive invoices and prepare general payments to the CRB service
providers in time to avoid penalties.

·       
Track
aged outstanding items by liaising with the concerned parties to ensure that
all are resolved within prescribed timeframes.

·       
Identify
exceptions/suspicious transactions and escalate them to the Line Manager in a
timely manner. Ensure conformity to Operational Guidelines.

·       
Represent
the Bank in the various Central Bank and Uganda Bankers Association Credit
Bureau committees and periodic meetings.

·       
Initiate
improvements on the data quality through a number of checks, undertake data
clean up, follow up on issues raised from data review meetings, audit queries,
and SLAs with service providers.

·       
Ensure
full submission of all Collateral & Guarantors & Bounced cheques.

·       
Ensure
closure of all expired letters of credit and guarantees, including extraction
of reports and weekly circulation.

·       
Ensure
closure of all paid off credit facilities, extraction of reports and weekly
circulation.

·       
Extract
and Circulate loans with credit balance monthly for corrective action,
reporting and ensuring any breaches are attended to and escalated accordingly.

·       
Ensure
total clean-up of Open Accounts on the Bureau with no updates in the
submissions.

·       
Ensure
remedial action for all Pending Accounts on the Bureau.

Qualifications, Skills and Experience:

·       
The
applicant for the DFCU Bank CRB Officer job must hold a University degree
Business Administration or in relevant field.

·       
Good
understanding of Banking operations and systems.

·       
Two
years’ experience in Banking.

·       
A good
understanding of Bank Credit policies.

·       
Thorough
knowledge of Banks products offered.

·       
Computer
literacy.

·       
Proficient
in MS Office Suite.

·       
Must
possess strong interpersonal, communication and written skills.

·       
Ability
to handle multiple tasks and set priorities.

·       
Self-driven
with high affinity for quality, efficiency and meeting tight deadlines.

·       
High
level of integrity and ethical standards.

·       
Excellent
understanding of the Banking Act and prudential guidelines.

·       
Good
knowledge of Banking products and evolving credit risk management systems.

·       
Good
understanding of legal risks and laws applicable to Banking and Finance
relating to lending and credits documentation.

How to Apply:

All suitably
qualified and interested candidates are encouraged to
send applications with detailed CV’s including present
position and copies of relevant professional/academic certificates (University
Transcript, O & A level) to the email address indicated below;
Vacanciesbank@dfcugroup.com

Deadline: 27^th March 2020

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