The Ugandan Jobline

 

Job Title:    Information Technology
Officer – Trainee (3 No Experience Job Vacancies)

Organisation: Office
of the Auditor General (OAG)

Duty Station:  Kampala,
Uganda

Ref: ADM/56/136/01
Vol.6 [03/21]

 

About US:

The Office of the
Auditor General (OAG) is the supreme Audit Institution (SAI) of Uganda mandated
under Article 163 of the Constitution of the Republic of Uganda to audit and
report on the Public Accounts of Uganda and of all public offices, including
the Courts, the Central and Local Government Administrations, Universities and
Public Institutions of like nature and any Public Corporations or other bodies
or organizations established by an Act of Parliament. The Constitutional
mandate of the OAG is amplified by the National Audit Act, 2008 which has among
other things enhanced the financial and operational independence of the Auditor
General.

 

Job Summary:  The Information Technology Officer – Trainee
will be responsible for the upkeep, configuration and reliable operation of
computer systems and ensure uptime performance, resources and security of all
computers managed to meet the needs of staff at OAG.

 

Key Duties and Responsibilities:  

User Support

·       
Perform
user support for all user complaints relating to computer aided audit tools,
computer applications and software.

Software and
Hardware Installation and Support.

·       
Administer
the OAG LAN/WAN infrastructure components like printers, telecommunication
services, CCTV access control, anti-virus and various end user computer
applications.

·       
Assist
in performing safe custody of ICT infrastructure and handling ICT related
incidents as escalated.

IT Equipment
Management.

·       
Support
and be responsive to off-hours emergencies and activities that may occur at OAG
premises.

·       
Support
in performing periodic update and maintenance of OAG websites and guided by the
Senior Public Relation Officer.

·       
Manage
and update IT inventory register for proper records according to OAG policy and
guidelines

Network
configuration and Maintenance

·       
Assist
in the administration of network resources and maintain an updated inventory of
the network components.

·       
Assist
in Preparation of a quarterly maintenance schedule and report for all end user
IT equipment with OAG staff.

·       
Perform
routine troubleshooting of network and user problems and operations of the help
desk of OAG staff.

·       
Provide
OAG staff with connection support of the internet, intercom for efficient
running and operations.

Operation and
stability of Systems.

·       
Maintain
the optimum operation and stability of the OAG network system and server’s
infrastructure.

·       
Perform
and maintain the periodic system and data backup and follow-up on business
continuity and disaster recovery for OAG IT assets.

·       
Perform
secure configuration of all IT related infrastructure and services activities
within OAG IT infrastructure.

·       
Support
and be responsive to off-hours emergencies.

Technical input and
Recommendations

·       
Provide
technical input and recommendations in the acquisition of IT hardware and
software systems.

·       
Prepare
and submit periodic performance reports on OAG systems to support capacity
planning development and implementation strategies.

 

Key performance indicators:

·       
Stable
and functioning systems in place.

·       
Maintained
Systems.

·       
Technical
support offered.

·       
ICT
Training done.

·       
Effective
technical input and recommendations implemented.

 

Qualifications, Skills and Experience:

·       
The
applicant must hold a Bachelor’s Degree in Computer/Telecom Engineering or
Information Technology.

·       
Professional
Certification in any related field is an added advantage

·       
Experience
is not required.

·       
Knowledge
of various computer applications, software and Hardware

·       
Understanding
of existing and emerging technology.

·       
Communication
an interpersonal skill.

·       
Flexible.

·       
Analytical
skills.

 

How to Apply:

All candidates
should send filled application forms, Click
Here should be submitted through email to jude.amuriat@oag.go.ug and
copied to zhabura.nakinalwa@oag.go.ug accompanied by:

·       
Detailed
and typed curriculum vitae which clearly supports the competencies required
above

·       
Copies
of academic qualifications, testimonials and professional training
certificates.

·       
Names of
three (3) referees and their contacts

·       
A recent
passport size photograph

 

Deadline: 14th March 2021.

 

NB: Applications
received shall be acknowledged by the office. Late submission shall not be
considered.

 

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