Digital Financial Services Manager Employment Opportunity – BRAC Uganda Bank Ltd

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Job Title:   Digital Financial Services Manager   

Organisation: BRAC Uganda Bank Ltd

Duty Station:  Kampala, Uganda

 

About US:

BRAC Uganda Bank Ltd launched on 25 April 2019 and attained its current status as a Tier II Credit institution following a successful background as the leading Microfinances services provider in Uganda. The bank operates 32 regulated branches and 131 satellite offices covering 84 districts in Uganda targeting Micro, Small. and Medium Entrepreneurs. BRAC Uganda Bank Ltd promotes financial inclusion by extending financial services to unserved and underserved populations. especially women and youth as well as people living in poverty in rural areas. The Bank is operationally and financially self-sustaining with over 231,000 active customers and a loan book in excess of Ushs.175 billion.

 

Key Duties and Responsibilities:

  • Drive the implementation of BRAC Uganda Bank digital strategies and action plans to increase outreach, deliver a superior customer experience, increase organizational efficiency, and find the right balance between tech and touch for BUBL’s customers.
  • Conduct periodic analysis and review of BUBL’s implementation of existing DFS strategies and its alignment to the BUBL’s overall strategic business plan to ensure the use of DFS and technology is well aligned and is contributing to the achievement of BUBL’s overall business strategy.
  • Design, test, refine and implement DFS projects at BUBL. S/he will develop and implement DFS project-specific pilot and scale up plans and activities including customer needs analysis, business requirements analysis, detailed project implementation planning, reporting, and change management to maximize the impact of DFS projects on business and customers.
  • Keep an active watch on digital technologies available in the market that may improve the quality and efficiency of BUBL field operations, product and service delivery.
  • Any other duty that may be assigned




Qualifications, Skills and Experience:

  • The applicant must hold a Bachelor Degree in Business Administration/ Finance/Economics, Information Technology Engineering
  • Five years of related experience working in financial institution, product development, digital finance, microfinance/micro-lending, technology for development, and/or payments platforms.
  • Substantial exposure to DFS strategy management, with direct exposure to top management strategy formulation and decision making.
  • Exposure to a wide range of strategic decision-making processes and as a result have become comfortable assessing business processes and requirements to inform the design and implementation of DFS projects.
  • Substantial exposure in conducting customer centric research for DFS and using customer insights to drive DFS adoption, usage, and impact Substantial exposure in implementing digital field applications, mobile payments agent banking, and or other DFS projects
  • Experience in project management
  • Experience working with MNOs, FinTech/regulators is an added advantage

 

How to Apply:

All interested candidates should email their application letter, Curriculum Vitae, copies of relevant academic documents, IN PDF FILE mentioning the job tittle as the subject matter to recruitment.bracugandabankltd@brac.net. All applications should be addressed to the Head of Human Resource and Training Brac Uganda Bank Limited.

 

Deadline: 4th March 2022

 

Note: Please consider yourself unsuccessful if you do not here from us within 01 month.

 

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