Several Personal Banker Job Opportunities – I&M Bank Uganda

Job Title:   Personal Banker (Several Job Opportunities)   

Organisation: I&M Bank Uganda

Duty Station:  Kampala, Uganda

Reports to: Branch Manager

 

About US:

I&M Bank is a leading banking and insurance group in Eastern Africa with a presence in Kenya, Mauritius, Rwanda, Tanzania and Uganda. I&M Bank Uganda is a commercial bank headquartered at Kampala Road plot 6/6A with a growing regional presence.  The Bank offers a wide range of commercial banking and financial products and services, and prides itself on introducing innovative products and services based on the needs of its customers.

 

Job Summary:  The Personal Banker will market the Bank’s products through pro-active and consultative approaches with the aim of acquiring profitable new Banking business.

 

Key Duties and Responsibilities:

  • Address walk-in NTB Clients (any segment) sales needs, generate pull from catchment campaigns and word of mouth.
  • Activate NTB clients, set up and educate clients on remote channel usage i.e. Internet banking, Fast pay, contact center, ATM.
  • Explain respective banking proposition that fits their Customer’s need/s and broaden the conversation to include all products.
  • Ensure required documents for account opening/ activation are available,
  • Conduct KYC, Open account/activate products & Tag clients to the right segment
  • Fulfil basic service needs and pass on rest to CSO.
  • Listen and understand the needs of the clients
  • Explain proposition that fits customer needs (respond to client needs and do next best conversation)
  • Make referrals for specialized needs





Qualifications, Skills and Experience:

  • The applicant must hold a Bachelor’s Degree preferably from a recognized university.
  • A certificate in Sales will be an added advantage
  • At least four years of relevant Banking experience, of which 2 years must be in Sales
  • In-depth knowledge of banking industry
  • Knowledge of banking operations, policies and procedures
  • Marketing/networking skills.
  • Knowledge of banking products
  • Understanding of KYC
  • Knowledge of Credit and Marketing
  • Interpersonal skills

 

How to Apply:

All candidates should apply online at the link below.

 

Click Here

 

Deadline: 28th January 2022 by 5:00pm 

 

NB: Only shortlisted candidates will be contacted

 

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