Job Title: Operations/Administration Associate (UN Jobs) Organisation: United Nations Capital Development…
User Growth Regional Lead Job Careers – Wave Mobile Money
Job Title: User Growth Regional Lead
Organisation: Wave Mobile Money
Duty Station: Uganda
About US:
Wave Mobile Money is building a cashless Africa – starting in Senegal, Cote d’Ivoire, Uganda & now in Mali. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash. We’re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don’t always work, you can still send money with Wave.
Job Summary: We’re looking for a User Growth Regional Lead who’s resourceful and excited about getting things done. You’ll be responsible for managing product roll-outs and supervising user growth activities throughout our field locations in South Western Uganda as we rapidly scale our business in Uganda.
Key Duties and Responsibilities:
- Manage a team of distribution supervisors who, in turn, manage field-based promoters.
- Identify and find solutions to critical blockers for user growth and maintain active usage of our financial products in assigned areas.
- Hire, train and manage distribution team members and build systems to scale distribution as needed rapidly
- Build the roadmap for the distribution team in your region to achieve its vital quarterly objectives, including iterating on a strategy based on growing our customer base day after day within an assigned region of Uganda
- Use data to make decisions on distribution strategies and monitor the team’s performance.
- Work closely with the agent team to align key objectives and operationalize strategies.
- Help develop Wave’s distribution strategy by sharing insights and learning from the team’s experience.
- Lead by living Wave’s values, and ensure they’re deeply ingrained within your team.
Qualifications, Skills and Experience:
- The ideal applicant must hold a bachelor’s degree in any business discipline
- At least four years of relevant work experience, specifically managing field teams or user acquisition teams based in the field
- At least two years’ experience designing strategies for user acquisition for a telecom, payment service provider, FMCG, or financial institution
- At least one year’s experience managing large teams of 100+ people
- Experience planning and managing customer acquisition strategies for mobile/financial products or FMCG is preferred.
- Demonstrated high levels of integrity
- You might be a good fit if you.
- Communicate effectively and often, both in writing and in-person, to the point of over-communication.
- Are detail-oriented and seek to achieve excellence in everything you do.
- Are a self-starter and proactive about achieving ambitious targets.
- Enjoy owning projects – you’re autonomous yet know when to escalate problems.
- Willing to go the distance to get something done.
- Adjust quickly to changing priorities and conditions.
- Are tech-savvy: comfortable navigating excel and onboarding to new tools.
- Have teamwork spirit
Key details
- Location: South-Western Uganda. Willingness to relocate to this region is required.
- Work authorization in Uganda required
- Our salaries are competitive and calculated using a transparent formula. We run performance reviews twice a year and award bonuses to strong performers who have been with the company for more than six months.
- We pay your health care insurance premium cost for yourself and your dependents.
- We support working parents – we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized childcare when you return to work.
- We help you live your fullest life now! We subsidize gym memberships, fitness classes, and workout equipment.
- Airtime reimbursement
- Free food and a beautiful office space
How to Apply:
All Interested and qualified candidates should apply online at the link below.
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