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Job Title:  Human Resources Officer (Temporary Job Opening)

Organisation: United Nations Regional Service Centre in Entebbe (RSCE)

Duty Station:  Kampala, Uganda

Grade: P3

Reports to: Service Line Manager.

About US:

The Regional Service Centre in Entebbe, Uganda (RSCE) was established in July 2010, following the adoption of General Assembly resolution 64/269. The Centre provides efficient, client-oriented and scalable services with the goal of moving transactional, non-location dependent administrative functions to the Centre from its client entities. This includes transactional elements of human resources, finance, multimodal movement and control, personnel and cargo transport and information and communications technology (ICT) support.

Job Summary:  This position is located in the Uniformed Personnel Service Line. The Human Resources Officer at this level reports to the Service Line Manager. On behalf of the Service Line, the Human Resources Officer supports the Centre with the determination and implementation of Benefits & Entitlements of individual uniformed personnel of the client missions of RSCE, covering life and career events from onboarding to separation, while ensuring transparency, accuracy and assuring full compliance with Staff Rules and Regulations. The Human Resources Officer at this level reports to the Service Line Manager.

Key Duties and Responsibilities:

Administration of Benefits and Entitlements

• Prepares and administers staff members’ entitlements including claims, danger pay, daily subsistence allowance, mission subsistence allowance (MSA) for Government Provided Personnel (GPP) and Individual Uniformed Personnel (IUP), volunteer living allowance and any other allowances for payments in conformity and adherence to applicable United Nations policies e.g., staff rules, financial regulations and rules, ST/AI issuances or practices, IPSAS policy framework etc.
• Supervises and monitors the work of the Human Resources Assistants in carrying out all human resources administrative transactions, including preparation of personnel actions, processing of initial mission subsistence allowance, extension, exit and final payments, maintenance of staffing tables, and extending/curtailing of tour-of-duty.
• Provides training and support to staff in the Chief Military Personnel Office in the management of payroll and mission subsistence allowance (MSA) administration.
• Handles queries from staff, Individual Uniformed Personnel (IUPs) and focal points related to payroll, Mission subsistence allowance, accommodation adjustments, reviews and processes requests for entitlements and claims.
• Performs human resources administration of benefits and entitlements in UMOJA in line with the delegation of authority, maintains UMOJA entitlements and human resources local contracts and administration
• Assists the service line with the administration and certification on processing benefits and entitlements processes in compliance with the Rules and Financial Framework.

Advisory Services and Client Relations Management

• Advises senior management and local human resources business partners on all aspects of human resources policies and procedures and provides proactive and innovative approaches to the delivery of human resources services in consultation with the Chief Human Resources Officer.
• Provides advice to internal and external clients in relation to the interpretation and implementation of Staff Regulations and Rules, provides advice on exceptions to policies and on risks associated with new processes or guidance documents.
• Monitors and evaluates the effectiveness of related guidelines, staff rules, human resources rules, regulations, practices and procedures; makes recommendations through the Service Delivery Manager where necessary.
• Provides advice on complex performance management issues to managers and local HR business partners in supported entities and assists supported entities with the implementation of the performance appraisal system.

General Management

• Reviews and monitors actions related to the preboarding, onboarding, travel arrangements, check-in, check-out activities of individual uniformed personnel.
• Manages risks related to early repatriation and movements leading to overpayment of Individual Uniformed Personnel (IUPs).
• Monitors quality of transactions and ensures adherence with the Key Performance Indicators (KPIs) in delivering services to the client missions.
• Leads multidisciplinary support reviews to diagnose issues and assist entities in achieving HR targets while providing support in specific identified areas of concern.
• Takes the lead of special human resources projects (review of check out and check in of Individual Uniformed Personnel.
• Prepares special reports (KPI Quarterly report) and regularly participates in meetings with the Deputy Director, Chief Human Resources Officer and Chief Finance Officers, Department of Operational Support personnel, Mission focal points, Global Shared Service Centre, and UN Enterprise Solutions Services.

Other duties

• Advises and counsels staff in respect of rights, responsibilities, code of conduct and difficulties associated with work and entitlements.
• Undertakes research on a range of HR related issues and assists in the preparation of notes/reports.
• Assists in the preparation of necessary documentation for distribution to the service Delivery pillar and the client missions.
• Promotes staff development and career support plans within the supervised office.
• Performs any other duties as required.

Qualifications, Skills and Experience:

• Advanced university degree (Master’s degree or equivalent) in human resources management, business or public administration, social sciences, education, law or related area is required. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.
• At least 5 years (in combination with a Master’s Degree), or 7 years (in combination with a
• first level degree) progressive experience in human resources management, administration or related area at an international level is required.
• Experience with human resources systems (SAP) and administering entitlements in an international setting is desirable.
• Experience managing Individual uniformed personnel in Peacekeeping Mission is desirable.
• Experience working in a Global Shared Service Centre and managing staff is desirable.
• Experience working in a United Nations common system field operation (inclusive of peacekeeping, political missions and UN agencies, funds and programmes) – or similar international organization or non-governmental organization – in a conflict or post conflict setting is desirable.
• English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required and knowledge of French is desirable.

Competencies

• Professionalism: Knowledge of human resources policies, practices and procedures and ability to apply them in an organizational setting. Ability to identify issues, formulate opinions, make conclusions and recommendations. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
• Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.
• Client orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.
• Managing performance: Delegates the appropriate responsibility, accountability and decision-making authority. Makes sure that roles, responsibilities and reporting lines are clear to each staff member. Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills. Monitors progress against milestones and deadlines. Regularly discusses performance and provides feedback and coaching to staff. Encourages risk-taking and supports creativity and initiative. Actively supports the development and career aspirations of staff. Appraises performance fairly.

How to Apply:

All candidates who wish to join the United Nations should apply online at the link below.

Click Here

Deadline: 19^th December 2021

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