2 Collections Officer Job Opportunities – Platinum Credit (U) Ltd

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Job Title:  Collections Officers (2 Job Opportunities)

Organisation: Platinum Credit (U) Ltd

Duty Station:  Head Office -Kampala, Uganda

 

About US:

Platinum credit is a leading Regional Micro Finance Company providing emergency loans to employed individuals in Eastern Africa. We have a wide spread branch network in Uganda, Kenya and Tanzania. Platinum Credit (U) Ltd has introduced a new product available to formally employed persons working in the Private Sector. Platinum Credit (U) Ltd is a subsidiary of Platcorp Holdings Ltd.

 

Job Summary:  The Collection Officer will be responsible for the direct collection of delinquent loans

 

Key Duties and Responsibilities: 

  • Achieving set recovery targets.
  • Negotiate viable repayment plans and ensure consistency of payment by a client
  • Field Visits and serving demand letters at customer’s workplace/home to persuade/cause them to pay.
  • Updating client’s Accounts with feedback collected and uploading necessary documents in the system.
  • Skip Tracing.
  • To ensure non-performing loans are returned to the collections at source payment method.
  • Making outbound collection calls to Customers to ensure payment of outstanding arrears.
  • Making field visits to track debtors to ensure payment of outstanding arrears.
  • To resolve customer queries related to arrears.
  • Liaising with branch staff to ensure non-performing loans in their respective branches are returned to performing.
  • To negotiate with Customers on the terms of clearing their outstanding arrears.
  • To attain the assigned portfolio performance rates as communicated by management from time to time.
  • Identify issues attributing to account delinquency and discuss/raise them with management.
  • To liaise with Government agencies and other authorities to maintain very good working relations necessary to maximize payroll collections.
  • To diligently handle any collections task as assigned to you from time to time.
  • Submission of payment requisitions and new deduction schedules to the votes assigned to you by agreed deadline as communicated by the Collections Manager.





Qualifications, Skills and Experience:

  • The ideal applicant must hold a Bachelor’s Degree in a relevant field.
  • At least one year experience in a similar position/ any other collections related role preferably in financial institution.
  • Ability to work under pressure
  • 22-35 Years of age
  • Computer knowledge.
  • Excellent numerical and analytical skills.
  • Excellent interpersonal and communication skills.

 

How to Apply:

All suitably qualified candidates submit your application, detailed CV and testimonials to the Email address below;

 

The Human Resource Manager;

Platinum Credit (U) Ltd

Email to: careers@platinumcredit.co.ug

 

Deadline: 30th November, 2021 at 05:00pm.

 

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