Manager VAS And Technology Innovations – Uganda Telecom

Manager
VAS And Technology Innovations

Reporting to Information
Systems Manager

Duties
& Responsibilities

The successful candidates
will demonstrate:

·        
To
make reviews on sub sectional and business requests for VAS and Technology
Innovations and makes recommendations

·        
To
oversee the daily operational activities of VAS and Technology innovations

·        
To
plan and evaluate the work of professional, technical and other support staff

·        
To
ensure that the daily, weekly and monthly business reports are delivered in
time

·        
To
prepare monthly Information Services reports to the Head Information Services

·        
To
contribute to Information Service processes development for all the line
sub-units

·        
To
implement the developed Information Services processes in liaison with other
units

·        
Capacity
and HR planning of the sub section in consultation with Head Information
Services

·        
Capacity
planning of all Business, Operational and related Support Systems

·        
To
ensure the team is motivated to deliver high quality and state of the art
services

·        
To
coordinate preparation and manage the Budget (CAPEX & OPEX) for the section

·        
To
ensure appropriate IS staff placements and equitable distribution of workload

·        
To
manage staff performance management

·        
Regular
Staff appraisals

·        
Effective
negotiation, facilitation and influencing skills

·        
Able
to work harmoniously in a multicultural environment

·        
To
contribute towards the development of an Information Services Strategy which is
in line with the overall Company Strategy;

·        
To
establish written policies and procedures for VAS and Technology Innovation sub
section that is inline with information technology acquisition and utilization

·        
To
budget for sub section

·        
To
establish Bl Objectives and goals and continuously work with senior management
to ensure the objectives are inline with business expectations and meet the
needs of the customer

·        
To
participate in the development of Business innovations standards
To benchmark VAS strategy with the key leading Service providers globally eg
BT, Deutch Telecom etc

·        
To
design,  develop, deploy and support
standard online Transaction Processing(OliP) applications- that interface with
Oracle, My-SQL databases

·        
To
design, develop, deploy and support reports based on Oracle, MySQL and /or
MS-SQL database

·        
To
ensure that all OSS/BSS are operational within the agreed SLAs

·        
To
provide leadership around DW and Bl projects, including development of

·        
Work
out strategies to ensure continuous Performance improvement

·        
Monitor
staff and Sectional performance

·        
Set
realistic, challenging and achievable targets

·        
To
ensure appropriate IS staff skills to enable efficient OSS/BSS management

·        
Coordinate
development of staff Personal Development Plan

·        
Develop
IS and other Business Staff Training plan

·        
Ensure
appropriate staff placements and equitable distribution of workload

·        
To
contribute to Information Service processes development for all the line
sub-units

·        
To
implement the developed Information Services processes in liaison with other
units

Qualifications,
Skills & Experience

Applicants must have:

·        
Engineering
degree in telecommunications, electrical engineering, computer and automatism
technology or any related fields,

·        
Postgraduate
level in a related field is an added advantage

·        
At
least 5 years’ experience in the ICT industry particularly in an operational
and planning role, 2 of which should have been spent in a senior position

·        
Postgraduate
qualification in project planning and management

·        
Proven
track record of Achievements at a managerial level

·        
Strong
knowledge of the existing networks (service nodes, transmission and access,
wireless) and information, Computing and communication technologies and
services

·        
Strong
knowledge of ICT technological trends and associated services

·        
Knowledge
of strategic planning and strong analytical skills to the development of
long/short term plans

·        
The
ability to provide leadership and guidance as a strategic mentor to colleagues
and employees:

·        
Excellent
writing skills lot both conceptual and detailed maloiiul with an articulate and
compelling verbal slyle

·        
To
be a highly effective manager of people and operations

·        
Excellent
interpersonal skills Collaborates easily with others

·        
The
ability to create a climate of trust and transparency with stakeholders

·        
DW
and Bl Strategy, and solution roadmap

·        
Knowledge
of the principles and practices of personal computers, telecommunications and
information technology

How to Apply

Applications from suitably
qualified candidates should be submitted to:
The Chief Human Resources & Administration Officer

Uganda Telecom Rwenzori
Courts PO Box 7171

Kampala Or recruitment@utlcoug

Closing
Date: 19th June 2012
at 1700hrs Only short listed candidates will be contacted

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