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Job Title:    Maternal & Newborn Providers’
Behavior Change Coordinator

Organization: Population
Services International

Duty Station:
Kampala Capital City Authority – City Hall, Kampala, Uganda

Reports to:
Learning and Adaptation Lead – Mane Project

About US:

Population Services
International (PSI) is the world’s leading non-profit social marketing
organization. We work to make it easier for people in the developing world to
lead healthy lives and plan the families they desire. We’re reimagining
healthcare, developing health market systems where more consumer voices, at all
income levels, are shaping the development of increased consumer choices –
where technology-driven, affordable, quality drugs, devices, diagnostics and
information move closer to peoples’ communities and homes. We believe
consumer-powered healthcare is a cost-effective sustainable path toward health
for all without financial hardship.

About MANE Project:

Population Services
International (PSI) and Kampala Capital City Authority (KCCA) are implementing
a three-year grant for an implementation science project (The MaNe project)
funded by the United States Agency for International Development (USAID). The
project is implemented in the slum communities and informal settlements in the
divisions of Rubaga and Makindye in Kampala city. The project initiates and
tests innovative interventions/approaches to address the demand and supply side
barriers affecting illness recognition, care seeking, effective referral and
provision of quality care equitably for better MNH outcomes in urban slum
settings in Kampala city.

Job Summary:  We are looking for a suitable candidate to
take on the temporary role of Maternal & Newborn Providers’ Behavior Change
Coordinator for the MaNe Project. He/She will be responsible for strengthening
Respectful Maternal and Newborn care in private and public project facilities.
He/she will work with project health facilities (Public and private) and KCCA
medical team to test innovations to improve respectful maternal and newborn care
and document key lessons and learnt from the process. He/she will support
documentation of implementation outcomes in the course strengthening respectful
maternal and newborn care. .

Key Duties and Responsibilities:  

·       
Rollout
Expanded antenatal care in public health facilities in Lubaga and Makindye
Division.

·       
Liaise
with stakeholders to implement client-provider dialogues in public and private
health facilities enrolled on the MaNe project.

·       
Support
the project team to conduct client satisfaction interviews with clients seeking
Maternal and newborn services from the public and private health facilities
where MaNe activities are rolled out.

·       
Implement
project facility level, departmental and individual MNH provider rewards and
recognition mechanism in public and private health facilities.

·       
Solicit
for client feedback about quality of MNH services through various mechanism
such as the call center, toll-free number among others.

·       
Lead
sensitization of pregnant mothers about their rights to respectful maternal and
newborn care.

·       
Conduct
customer care mentorships, meetings or workshops (physical and virtual) with
public and private providers to maintain and improve respectful maternal and
newborn care.

·       
Support
the knowledge management coordinator to document the key learnings/ lessons
while testing/implementing project interventions in RMNC.

Qualifications, Skills and Experience:

·       
The
applicant must hold a Degree in Medicine and Surgery or Public Health.

·       
3+ years
of experience working with public and private health providers.

·       
Experience
in Maternal & newborn care is an added advantage.

The candidate we
hire will embody PSI’s corporate values:

·       
Measurement:
You use hard evidence to make decisions and guide your work. You set clear
goalposts in advance and explain clearly if you need to move them.

·       
Pragmatism:
You’ll strive to deliver the best possible result with the resources available.
You won’t be paralyzed by a need to make things perfect.

·       
Honesty:
You own your mistakes and are open about your shortcomings – it’s the only way
you’ll learn and improve.

·       
Collaboration:
You’ll quickly establish a mental map of whom you can rely on for what, on your
team, at headquarters, and in our country offices – if you try to do it all
yourself, you won’t succeed.

·       
Trust:
You accept limits to your sphere of control and give colleagues the benefit of
the doubt.

·       
Commitment:
You are in it for the long-haul and want to grow with the organization, just
like PSI serves its consumers and partners with host-country governments
through thick and thin.

How to Apply:

All candidates
should Email their cover letters addressed to the Human Resources and
Administration Manager, PSIU, and an updated CV ONLY to apply@psiug.org
indicating the Job title in the subject of the email.

NB: Only shortlisted
candidates will be contacted.

Deadline:  15^th
July 2020 by 5:00pm

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