The Ugandan Jobline

• Receive and direct incoming calls and greet visitors to office
  Provide general information and assistance
• Assists the Programme manager and Deputy Country Director with administrative and secretarial duties of the programme.
• Photocopy, bind, laminate documents and undertaken general administrative duties in the office.

• In collaboration with key staff, support programme planning and management.
• Administratively support all programme staff, volunteers and partners.
• Organise meetings, taking minutes and distributing appropriately
• Develop and maintain a documentation system with up to date information for all partners and volunteers.
• Follow up on documentation including placement descriptions, volunteer CVs, partner acceptance letters, partner contracts as required.
• Make volunteer payments in conjunction with the finance team
• Supporting scheduling of Programme meetings.
• Working closely with Programme manager and Deputy Country Director, develop and coordinate plans for Programme visitors, working with logistics staff to make the necessary arrangements.
• With guidance from the Programme Manager, organize and coordinate all programme events, undertake all necessary documentation/reporting processes relating to these events.
• Develop and maintain a system to manage Programme documents and records.

• Degree in Business management or Administration or related professional qualification.
• Knowledge of Public Relations / customer service good practice
• Good written and oral communication in English
• Demonstrate commitment to delivering excellent admin, financial and organisational service
• Warm and welcoming personality
• Team player
• Flexibility to adapt to new situations, with a positive attitude to working in an international organization with progressive work standards.
• Commitment to VSO’s values
• Willingness and ability to develop an understanding of basic programmatic work within VSO
• Experience working with international NGOs
• Experience of database management and desktop publishing
• Knowledge of and ability to speak Luo is an added advantage
• Understanding of the role of international development and more specifically of volunteering in Uganda.
• At least 3 years administrative experience
• Excellent computer skills (word, Outlook, Excel, Power Point, internet)
• Ability to solve basic network IT problems and willingness to develop these skills.
• Excellent written and verbal communication skills (English)
• Experience of a demanding workload and ability to prioritize and effectively manage time in order to deliver high quality work to tight schedules
• Proven ability to build and maintain relations with colleagues, volunteers, VSO stakeholders, including managing difficult situations
• Good basic budgeting and cash management
• Constructive and creative approach solving
• Attention to detail

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