The Ugandan Jobline

• To provide effective and efficient day to day administrative support to Head Office to ensure smooth operations.
• Manages all office supplies covering utilities, stationery and archive stores by ensuring that needed supplies are re-ordered, received, stored and issued to users in an efficient and optimal manner as per laid down procedures.

• Quality of administrative support to the Head Office.
• Quality of call management and customer service.
• Adequacy of personal competence to effectively perform the tasks of administrative assistant.
• Maintaining an up to date, effective and accessible filing system for all electronic and hard copy documents in the Finance & Administration Department to facilitate easy retrieval of records.
• Consistency in adherence to and application of established policies, process and tools to achieve optimal efficiency, compliance and cost containment.
• Stationery management and control: Monitor consumption, stock and re-order levels; and distribution of resources.

• Utilities and stationery management and control: Monitor consumption, stock and re-order levels; and distribution of resources.
• Management of the kitchen/hospitality stores.
• Records management and control.
• Follow up to ensure that goods and services ordered are received as specified
• Management of company transportation including maintenance of the company owned vehicles, maintenance of company furniture, fitting and fixtures and equipment register.
• Management and supervision of cleaners.
• Assist in processing of payments to bank’s suppliers under the supervision of Head of Finance & Administration.
• Assist in the organization of and participate in Public Relations events and sponsorships.

• Perspective and Measurement Dimensions
• People            
• Competence development
• Customer Focus                                           
• Administrative support services standards or benchmarks
• Standards or benchmarks for record keeping
• Business Systems & Infrastructure
• Productivity or resource utilization standards or benchmarks
• Audit ratings
• ORSA ratings
• Implementation of change management tasks
• Financial
• Expense control goals

• Technical skills to effectively perform administration activities/tasks in a manner that consistently achieves high quality standards or benchmarks.
• Excellent organizational and time management skills.
• Knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
• Interpersonal skills to effectively communicate with and manage customer expectations (internal and external), and other stakeholders who impact performance.
• Performance Management to optimize own productivity.
• Team player and able to work with minimum supervision.
• Logical thinker, with a clear, focused and methodical approach to work.

• Secretarial and office administration certificates.
• Certificate in procurement and/or logistics management would be an added advantage.
• 3 years’ experience in central administrative role in a small to medium size organization.
• Practical experience in use of relevant MS Office applications.

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