The Ugandan Jobline

1. Discover and evaluate unmet customer
   needs, important trends, and new opportunities for business growth;
2. Design innovative customer solutions and
   business opportunities.

• Quarterly Reports: Perform trend analyses; scenario
  building; synthesize insights and identify opportunities based on
  competitors, customer, social and technological forces;
• Research: Translate research findings into
  actionable communication for decision makers and other stakeholders and
  design prototype solutions for customer innovation, customer experience,
  and similar types of initiatives;
• Technology: Leverage on technology to identify
  opportunities that can drive product performance through evaluation of competitor
  activity, product category performance and revenue
• Product
  Performance: Work with
  the business units’ teams to maintain an overview of the products
  performance and to apply insights and design outputs to their work.
• Liaise with
  Marketing: Provide strategic
  direction for new marketing concepts and strategies. Also Coordinate with
  the marketing team to ensure that the Dfcu product library contains
  on-brand material for top products in range for direct implementation in
  Markets.
• Idea Generation: Oversee internal and external
  ideation programs to generate continuous new and different products
  compared to what exists in the marketplace.
• Product Development
  Committee PDC: Contribute
  to the PDC by executing unique and differentiating product concepts to support
  the approval of new products, plans, and test with customers. Work with
  the PDC to develop new product business case and recommend pricing
  guidelines for the new products.
• Product
  Enhancement: Learn and
  understand the complete products processes, in order to directly manage
  development of sampling, specific sensitization formats, seasonal products
  and where necessary line extensions to ensure that individual products
  cumulatively drive incremental product income margin.
• Other duties: To perform other related duties as
  assigned or requested.

• The candidate should possess a University
  Degree in a relevant discipline (e.g. Business Studies, Statistics,
  Economics) with three to five years working experience in the Banking
  industry.)
• Experience of collating and analyzing
  information across various forms of data and able to absorb, analyze and
  interpret large amounts of complex information in high-pressure
  situations.
• Project management experience and
  effective presentation skills.
• Excellent communication and presentation
  skills both verbal and written
• Flexible approach to work with the
  ability to respond to changing business priorities
• Ability to work cross functionally with
  a strong sense of Customer service 
• Enthusiastic and highly motivated, and
  able to lead, inspire, network, foster relationships, both internally and
  externally and motivate others
• Proficiency in qualitative,
  quantitative, and/or statistical methods;
• Product or service design and
  prototyping expertise and experience;
• Ideal facilitation experience.

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