Barclays Bank Career Jobs – Fraud Analyst, Credit Cards

  Audit Jobs in Uganda, Banking Jobs in Uganda, Business Administration Jobs in Uganda, Finance Jobs in Uganda, Uncategorized

Organisation: Barclays
Bank

Duty Station:  Kampala,
Uganda

Reports to: Application
Fraud Manager

 

About Barclays
Africa: 

Barclays
Africa encompasses Barclays Global Retail Banking, Corporate Banking, and
Barclaycard operations in 10 countries organised in four geographic areas:
North Africa (Egypt), East and West Africa (Ghana, Tanzania, Uganda and
Kenya),  Southern Africa (Botswana, Zambia and Zimbabwe), and Indian Ocean
(Mauritius and Seychelles).

 

Barclays
Africa serves its 2.8m customers through a network of 573 branches and service
centres providing a variety of traditional financial products including retail
mortgages, current and deposit accounts, commercial lending, unsecured lending,
credit cards, treasury and investments.

 

Job Summary: The Fraud
analyst, Credit cards will be responsible for;

  • Control of cardholder fraud by going through
    BASE 1 and 11 advices
  • Monitoring of Local Negative File
     exception reports
  • Monitor all Cardholder Fraud and ensure all
    fraudulent transactions are suspended from cardholder’s accounts
  • Monitor all Card applications on Imaging and
    Workflow and ensure all fraudulent applications are suspended from having
    the card being generated

 

Key Duties &
Responsibilities:

1. Operational
Management 70%

  • Report issuer fraud
    as per laid down procedures.
  • Raise charge backs
    to the Issuing Chargeback’s Analyst in BSSSA
  • Go through all
    issuing fraud exception reports and ensure cardholder fraud does not
      exceed 0.1% of Turnover per quarter

2.
Service Management 25%

  • Manage cardholder
    relationships by advising them whenever card is blocked due to fraud
    usage.
  • Manage merchant
    relationship by advising the Acquiring Manager whenever fraud is
    suspected.

3.
Self 5%

  • Agree
     individual performance objectives, standards and targets with Team
    Leader
  • Pursue self
    development to increase personal effectiveness acknowledging strength.

 

Qualifications, Skills
& Experience:

  • The
    applicant should possess comprehensive knowledge of all of Card products
    and services
  • Excellent
    Risk Management skills- this role is dealing with Fraud monitoring of
    cardholders.
  • The
    jobholder must have gained first hand experience with clients and have
    proven negotiation skills.
  • Working
    within a stringent environment of card fraud.
  • Experience
    in Fraud monitoring
  • Experience
    in Visa operating standards in relation to Fraud.
  • Comprehensive
    knowledge of card fraud.
  • In-depth
    knowledge Fraud types
  • Use of
    Visa On-line system
  • Use of
    VROL system
  • Use of
    Visa Risk Manager(VRM)
  • In depth
    knowledge of Risk Management in relation to card business.
  • Knowledge
    of Visa fraud Reporting procedures
  • Contacts
     with Law enforcement in relation with card fraud
  • Knowledge
    in Different fraud types
  • Knowledge
    of the general VISA Business Rules
  • People
    management, both from a staff and customer perspective.
  • Analytical
    thinking
  • Good
    Communication, verbal and written
  • Good
    decision making skills
  • Negotiation
    skills
  • Good
    Interpersonal skills
  • Influencing
    skills
  • Investigative
    skills

 

How to Apply:

If
you feel challenged by any of the above positions, and believe you can deliver
on key deliverables as outlined above, upload your application letter, current
curriculum vitae and photocopies of academic certificate to our recruitment
website detail below:

 

 

Barclays
is an equal opportunity employer that recruits, develops and promotes people on
merit, and rewards outstanding performance, regardless of background and
gender.

For
queries contact us on 0417122453 or email: barclays.uganda@barclays.com

 

Deadline:  16th December,
2013

 

For
More Ugandan Jobs, Please Visit https://www.theugandanjobline.com   or
find us on our facebook page https://www.facebook.com/UgandanJobline

Related Jobs