3 ICT Assistants Jobs at Uganda Electricity Distribution Company Limited (UEDCL)

Organisation: Uganda Electricity Distribution Company Limited (UEDCL)
Duty Station:  
Uganda
Reports
to:       
Principal ICT
Officer
About UEDCL:
Our
client, Uganda Electricity Distribution Company limited (UEDCL) is a high
profile organization in Uganda. Uganda Electricity Distribution Company Limited
(UEDCL) is a limited liability company incorporated in Uganda under the
Companies Act and started operations on 1st April 2001. The Government
implemented a Power Sector Reform and Privatization Policy, which resulted in
the separation of Uganda Electricity Board (UEB) into Generation, Transmission
and Distribution successor companies.
Job Summary: The ICT
Assistant will plan, Coordinate, monitor and manage all the activities
involved in the operation ICT systems in the Territories 
Key Duties and
Responsibilities:
  • Manage and
    support customer care desk services
  • Provide
    technical support to prepayment metering system
  • Support a
    range of ICT services to internal and external customers
  • Manage ICT
    systems including data backup and security
  • Install,
    configure and troubleshoot prepayment systems and patches
  • Daily  checkup
    of the life of the remote prepayment devices
  • Research
    and support ICT innovations
  • Routine
    and /or daily support for UEDC staff equipment
  • Ensuring
    ICT register is up to date
  • Ensuring
    data, backup, security and confidentiality is adhered to.
  • Offer ICT
    training to staff
Qualifications, Skills
and Experience:
  • The
    applicant should possess a Bachelor’s degree in Computer Science /
    Information Systems / Information Technology / Software or Computer
    Engineering/ Data communication.
  • At least
    two years of experience in customer care and or front desk management or
    ICT software and hardware support in busy organization.
  • Experience
    in energy prepayment system or credit management systems is an added
    advantage
  • Experience
    as systems, administrator / implementer / support for a Windows 2003/ or
    higher versions of Windows operating system, running a mission critical
    application based upon Microsoft SQL Server 7.0 or Oracle software is
    desirable.
  • Skilled in
    the use of  software packages and a wide range of ICT applications
    including windows operating systems, printers, networking, antivirus,
    servers etc
  • Good
    knowledge of DBMS, SQL Server, Oracle, Post-gres, MYS SQL 
  • Good
    ‘trouble shooting’, diagnostic and problem solving skills good
    understanding of information systems lifecycle
  • Should be
    able to work in the remote areas, and ride or travel by motorcycle or
    bicycle.
How to Apply:
All
suitably qualified and interested persons who meet the above criteria should
send their handwritten applications together with an updated CV with at least
three suitable referees with their telephone contact to:
The
Director
Human
Capital Management Services
AH
Consulting Limited (AHCL)
Plot
10, Saddler Lane – Naguru
P.o.Box,
8699, Kampala Uganda
Deadline: 13th December,
2013
NB: If you do not hear from us by 23rd   December,
2013
, please consider your application unsuccessful.

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