GHC IT Placement Careers – Information Technology Support Officer at Uganda Development and Health Associates (UDHA)

  Information Technology (IT) and Data Jobs in Uganda, NGO - Non-Government Organisations Jobs in Uganda, Uncategorized
Organisation: Global Health Corps (GHC)
Placement Organisation: Uganda Development and Health Associates
(UDHA)
Duty Station: Iganga, Uganda
Salary: Monthly Stipend of 550 dollars per month
About GHC:
Global Health
Corps pairs intelligent and passionate fellows with organizations that require
new thinking and innovative solutions. We provide these young leaders with the
tools to remain connected after their fellowship year finishes, deepening their
ability to enact change through heightened skills and strong partnerships. We
currently place fellows in Burundi, Malawi, Rwanda, Uganda, the United States,
and Zambia.
About UDHA: 
Uganda Development and Health Associates (UDHA) is a non-profit organization
established in 2003 and dedicated to serving the poor and vulnerable members of
our society. Due to the vast number of factors contributing to poverty and
health inequity in Uganda, UDHA members come from a wide variety of professional
backgrounds, including: public health, social work, agriculture, community
development, education, environment, and economics.
UDHA engages
a multi-sectoral and professional approach with strong community participation
and ownership for the enhancement of health, human rights, and development
initiatives. UDHA is currently involved in various community-based
interventions including: HIV/AIDS, maternal and child health, nutrition,
advocacy, adolescent sexual reproductive health, income generation activities
for young single mothers, and immunization.
Job Summary: The Information Technology Support Officer will work on strengthening
UDHA’s technology-based systems and improving the associated support systems
and infrastructure. This includes: providing ongoing technical support to UDHA
staff; increasing technological capacity of the organization; leading training
sessions on various IT systems and overseeing the rollout of new technologies.

 Key Duties and Responsibilities:
1. Capacity Building and Training:
  • Provide training and capacity building
    for staff in IT management
  • Dialogue with staff/clients through IT
    challenges – either face to face or over the telephone—  in order to
    set up systems or resolve issues
  • Rapidly establish a good working relationship
    with staff and other partners
2. Ongoing Technical Support:
  • Troubleshoot system and network problems
    and diagnosing and solving hardware/software faults
  • Replace parts as required
  • Offer technical support, including
    procedural documentation and relevant reports
  • Follow diagrams and written instructions
    to repair a fault or set up a system
  • Monitor and maintaining computer systems
    and networks
  • Set up new users’ accounts and profiles
    and dealing with password issues
  • Conduct electrical safety checks on computer
    equipment
3. Technology Expansion and Rollout:
  • Test and evaluate new technology
  • Install and configure computer hardware
    operating systems and applications
  • Support the roll-out of new applications
4. Perform any other Responsibilities:
  • Respond within agreed time limits to
    requests for assistance
  • Attending to tasks until completion (or
    referral to third parties, if appropriate)
  • Prioritize and manage many open cases at
    one time
Qualifications, Skills and Experience:
  • The Job suitor should posses experience
    in information technology, such as software implementation, hardware
    support and/or system design
  • Familiarity with database design and
    maintenance
  • Strong analytical & decision-making
    skills
  • Computer literacy skills i.e. Proficiency
    in MS office (Word, Excel, Access, PowerPoint
  • Proven English language writing and
    editorial skills
  • Ability to work in a team environment,
    but with self-sufficiency and self-motivation
  • Strong interpersonal skills coupled with
    excellent communication skills: verbal, written, listening, presentation
    and facilitation
  • Fluency in spoken and written English
  • Capacity to multi-task: flexible and
    capable of working under pressure and tight deadlines with demonstrated
    ability to prioritize across multiple projects and relationships
  • Ability to work in rural settings
  • Strong interest in local and global
    public health
  • Technical training and reporting skills
Age: Below 30 Years
Job Terms and Conditions: Fellows will be provided with housing,
health insurance and a living stipend of $550/month. Additionally, fellows will
receive an award of $1500 upon successful completion of the fellowship
year. Flights to and from the placement site and all other costs associated
with GHC programming are included, including $600 in professional development
funds. Housing will be arranged near the placement site in Iganga, a rural
community in Eastern Uganda.
Note:
the living stipend and completion award may be paid out in USD or local
currency, as determined by the placement organization.
How to Apply:
All
applicants who desire to be placed by the Global Health Corps in the
aforementioned organization should express interest by clearly following the instructions
at the web page below.
Deadline: 26th January, 2014

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