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• A business critical project of medium
  size and complexity, or
• A major work-stream of a large and
  complex project
• In the delivery of programmes or
  projects will follow and apply Barclays Africa Change Governance
  practices, standards and methodologies as defined from time to time.

• Define business requirements to meet
  their strategic objectives, including the development or assist in the
  development of the business cases for the related projects.
• Define, scope and plan the project and
  agree structure and deliverables.
• Prepare and agree detailed project/sub
  project responsibilities.
• Ensure all such investment is well
  funded and that the senior management are aware of their responsibilities
  in achieving the successful delivery of the associated projects
• Agree and secure resource requirements
  for the Project.

• Manage large scale Project Management,
  leading small to medium teams of part-time, dedicated team members and BAU
  resources to deliver change in one country or across several countries.
• Establish and maintain the correct
  structures to control and monitor the initiation, progress and delivery of
  the project or comply with the correct structures set up by the Head of
  Change, Programme Manager or Senior Project Manager to control and monitor
  the initiation, progress and delivery of the project.
• Actively participate in all phases and
  activities of the project and provide specialist guidance to the project
  team, particularly in project definition, requirements analysis, business
  and technical design and change control activities.
• Control/co-ordinate the work of the
  project team, allocating tasks, monitoring progress, ensuring awareness of
  responsibilities and securing commitment to successful project delivery.
• Comply with the appropriate structures established
  and maintained by the Programme Manager, to ensure the delivery of
  projects.
• Prepare current and accurate forecast of
  costs, cashflow, timescales and resource requirements and agree with the
  Project Steering Committee
• Identify and manage all programme/project
  issues and risks including their appropriate escalation and contingency
  management
• Identify all products and tasks
  associated with their completion.  Prepare and maintain detailed and
  accurate project and resource plans, with current estimates for activity
  completion.
• Monitor and control the use of resources
  and funds against the original budget or, where appropriate the latest
  allocation.  Gain agreement for all changes to the project as
  necessary.
• Provide regular and accurate progress
  reports and updated plans on a monthly basis to the Head of Change and if
  appropriate the Programme Manager/Project Board.
• Ensure that both Barclays Africa &
  Middle East and operational support staff, where appropriate, are
  adequately trained and prepared for implementation of the solution, that
  the operational handover is well planned and managed, without any adverse
  effect on existing systems and processes, and that all SLA commitments are
  fully achievable.
• Establish the correct structures to
  control the ongoing operational service, through the establishment of
  Service Management Groups and Service Level Agreements.
• Within the context of a Programme,
  confirm any plans for the external procurement of resource and services
  with the Programme Manager.
• Manage the process of procuring the
  external supply of resource and services, and lead the negotiation of
  major contracts with external suppliers.
• Ensure that all service contracts
  include a clear specification of the supplier’s responsibilities regarding
  scope and quality of the deliverables, as well as costs and timescales.
• Establish an agreed audit plan to
  monitor progress on a regular basis and to audit quality, as and when
  appropriate, throughout the life of the contract.
• Prepare a quality plan for each project
  that outlines the overall approach to quality, identifies the standards to
  be employed and/or developed in the preparation of all products and plans
  for the process of quality assurance, review and control.
• Ensure that all tasks are carried out
  comply with departmental procedures, mandatory quality standards and
  agreed architectural framework.
• Manage the full lifecycle of development
  from full business case, the hand over of project deliverables, completion
  of the project to post-project review ensuring quality deliverables
  throughout.
• Manage compliance with Barclays Africa
  & Middle East project practices and methodologies while being
  proactive with any resourcing and financial constraints.
• Define controls for resource, schedule
  and quality to ensure compliance implementing self health-checks and
  improvements to ensure effective control is maintained at all times.

• Agree resource plans with the Programme
  Manager (programme) or Senior Project Manager and manage the recruitment
  of staff, contractors and external consultants, as appropriate.
• Manage and lead project team, provide
  assistance to less experienced staff by giving guidance and supporting on
  the job training, as appropriate.
• Acts as task manager for Implementation
  Managers in country as appropriate.
• Regular review of individual and team
  performance targets.
• Delegates effectively, allowing team
  members to take responsibility for performance.
• Proactively and creatively develops
  team’s skills encouraging learning and knowledge transfer and recognising
  achievements.
• Identify any training needed to support
  project implementation planning delivery of training within project
  timescales.
• Contribute to the performance assessment
  of staff undertaking sub-project work

• Agree the Corporate/Retail needs in
  terms of their running and upcoming initiatives
• Manage and lead the corporate/Retail
  project teams, provide assistance to less experienced staff by giving
  guidance and supporting on the job training, as appropriate.
• Acts as Lead manager for the
  Corporate/Retail Projects Managers in country as appropriate.
• Regular review of individual and team
  performance targets.
• Delegates effectively, allowing team
  members to take responsibility for performance.
• Proactively and creatively develops
  team’s skills encouraging learning and knowledge transfer and recognizing
  achievements.
• Identify any training needed to support
  project implementation planning delivery of training within project
  timescales.
• Contribute to the performance assessment
  of staff undertaking sub-project work.

• The applicant should possess a
  Bachelor’s degree or MBA level to be able to meet the intellectual demands
  of the job, or can demonstrate equivalent experience
• At least two to five years’ business
  change  experience or experience leading a team through a period of
  rapid change
• Demonstrable track record of successful
  delivery of one or more business change projects (not necessarily in the
  finance sector)
• Proven Project Management or Change
  Management skills and expertise
• Solid work experience in an Operational
  or other role in a financial services or other consumer industry
  organization
• Experience of employing change
  management best practices and disciplines
• Experience of managing activity across
  the whole of a project lifecycle, using current technology, structured
  methods and a quality process
• Exposure to governance, control and risk
  management
• Proven ability to effectively work
  across teams at all levels
• Ability to negotiate/influence at senior
  level
• Proven change/programme management
  skills including tracking and benefits realisation
• Planning – strong skill in producing,
  monitoring and delivering on project plans.
• Innovative problem solving – ability to
  challenge the status quo and drive beneficial change.
• Value-based business perspective –
  appreciation of the Barclays Bank of Kenya and Barclays Africa &
  Middle East strategy and of commercial consequences of change/programme
  management decisions.
• Managing resources – mobilizes and
  manages corporateRetail resources against a value-based agenda.
• Be commercial / Entrepreneurial
• High drive for results
• Relationship /Partnership approach
• Technical skills/knowledge
• Planning and Organising
• Good team building/player
• People and capability
• PMP certification
• Knowledge of the Barclays Africa Change
  Governance Framework
• Good understanding of value based
  management principles
• Prior experience of appropriate
  change/programme management software

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