Bank of Africa BOA Jobs – E-Channels Business Manager

Organisation: Bank of Africa – Uganda Ltd. (BOA)
Duty Station:  Kampala, Uganda
Reports to: Head of Retail Banking
About BOA: 
Bank of Africa – Uganda Ltd. is part of Groupe Bank Of Africa (BOA)
comprising 16 Commercial Banks, 3 Leasing Companies, 2 Investment Companies, a
Stock Brokerage Company, an Asset Management Company and a Mortgage Bank. It
spans 15 African countries and France, employing over 5,000 people. BOA
believes in Transparency, Expertise, Proximity and Responsibility.
Job Summary: The E- Channels
Business Manager will oversee the Bank’s E-Channels programme, and drive the
execution E-Channels Business Growth strategy in line with the overall mission
of the Bank.
Key Duties &
Responsibilities:
  • Coordinate the formulation and execution
    of the e-channels strategic business plan to support the Bank’s growth
    strategies and exceed defined e-channels business goals
  • Work in liaison with the marketing and
    business teams to identify key target segments, formulate plans to engage
    and acquire new customer relationships, and drive acquisition and usage of
    electronic banking channels / products
  • Identify opportunities for new revenue
    streams around electronic banking and collaborate with relevant
    departments such as marketing, ICT, product development, operations and
    external parties to develop responsive product solutions to tap into such
    opportunities
  • Work collaboratively with the retail
    banking management teams to rally the whole branch-network to drive retail
    uptake of electronic banking channels and products through finger-tip
    product knowledge and vigorous monitoring and engagement of branches on
    electronic banking sales and product uptake
  • Oversee the identification of strategic
    business partners of electronic banking, and actively guide the
    negotiation and set up of strategic relationships with such third parties
    to drive market foot-print, customer accessibility and wide availability
    of the Bank’s electronic banking services
  • Gradually monitor the performance of the
    whole portfolio of electronic banking channels / products, maintain
    traction against set performance targets and proactively advise management
    on corrective measures where necessary
  • Vigilantly monitor the market and industry
    trends, and competitor behaviour to gather business intelligence to advise
    and shape management response to effectively manage opportunities and
    threats while maximizing e-channels business performance
  • Manage, motivate and develop the
    e-channels team through rigorous performance management, coaching,
    mentoring and learning interventions to create a team able to deliver the
    e-channels mission
  • Perform any other assignments as
    stipulated by the Head of Retail
Qualifications, Skills & Experience:
  • The applicant should possess a good Bachelor’s
    degree in Business, Finance, Banking, Marketing or a related field
  • Additional Professional qualifications in
    Marketing, Finance or related field e.g. CIMA, ACCA, CFA, CPA desirable
  • At least five years’ experience in Finance
    related Business Development; 2 of which should be in e-channels
  • Excellent track record in Direct Selling,
    Sales Management and Relationship Management
  • Good understanding and grasp of general trends
    and applicability of technology, electronic channels / banking
  • Strong strategic perspective
  • Good leadership and people management
    skills
  • Strong customer centricity, with a strong
    sense for client behavior
  • Solid business acumen and financial skills
  • Excellent networking skills, tact and
    diplomacy; with ability to influence key people inside and outside the
    Bank
  • Strong presentation, verbal and written
    communication skills
  • Good team player with strong interpersonal
    skills and the ability to build internal and external networks
  • Ability to work in a fast paced and result
    driven environment
How to Apply:
All suitably qualified applicants with a yearning to
join the banking sector with Bank of Africa – Uganda Ltd. (BOA) in the
aforementioned portfolio should please send their applications which should
include a cover letter, updated resumes (CVs) and send them preferably via
E-mail (no scans) or hand deliver them to our office in the address below. The
application should also include three references none of whom should be a
relative i.e. they should have supervised you, taught you or known you through
your work.
Address to: 
Human Resource Manager, Bank of Africa – Uganda, Plot 45 Jinja Road,
Kampala, Uganda.
E-mail to:
boajobs@boauganda.com
Deadline:            Monday, 20th January 2014
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