Telecom Jobs – Network Operations Manager at Smile Communications

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Organisation: Smile Communications (U) Ltd
Duty Station: Kampala, Uganda
Reports to: Opco CTO/Head of
Networks
About Smile Communications:
Our client Smile Communications (U) Ltd is a leading ISP in Uganda
offering 4G LTE super fast, high quality and reliable internet access services.
Smile is looking for a number of highly experienced, talented and committed
individuals to join their team.
Job Summary: The Network
Operations Manager (Opco) will be responsible for the management service
partner and other contractors are meeting the contractual obligations towards
the network and facilities environment provided by Smile.
Key Duties and Responsibilities:
Network Operations Management including;
  • Management of Smile Operation Centers,
    Data Centers, Switching Centers, Radio Access Network, Microwave and Fiber
    Transmission Network, IP Network, LAN/WAN.
  • Management and governance of Manager
    Services Partner and other contractors and partners
  • Creation, measurement and management of
    network Key Performance Indicators (KPIs)
  • Network performance monitoring and
    optimization
  • Managing technical aspects of
    interconnects
  • Management of third party suppliers such
    as ISP etc.
  • Management of other Smile facilities
    suppliers
  • Takeover of new equipment from projects
    team into the network and facilitate handover to Managed Services Partner
  • Contracts review for all local contractors
  • Tracking vendor on all operational issues
  • Reviewing and supporting technical issues
    raised by customer care.
  • Liaising with other operators for
    interconnects and interference management
  • Submission of management reports and
    regulatory reports to the CTO
  • Networks Inventory Management
  • Providing other adhoc duties assigned from
    time to time by the CTO or any other person appointed by the company for
    this purpose
Qualifications, Skills and
Experience: 
  • The applicant must possess a bachelor’s
    degree or a diploma in Telecoms, 
    Electronics or  Computer
    Engineering
  • Knowledge in Basic Telecoms, LTE/3G, IP
    Transport Networks, VoIP, Internet, Data Communications Networks
  • A minimum of eight to ten years of
    relevant work experience
  • Exposure on RAN planning &
    Optimizations
  • Radio Principles around Radio Access and
    Microwave technologies
  • 2G/3G/WiMAX/LTE technologies RAN optimization
  • Experience working with (mobile)
    telecommunications operators
  • Prior experience working with vendors
    (managed services)
  • Practical experience on telecom operations
  • Knowledgeable on handling issues/negatives
    (problem solving)
  • Prior experience in similar role or
    deputizing supervisory experience
  • Significant experience managing network
    operations in an outsourced environment
  • Training in Planning tools
  • Work in liaison with customer care
    operations.
  • Be a self-starter, good interpersonal and
    communications skills, team work, ability to work odd hours and flexible.
How to Apply:
All suitably qualified candidates should visit the web link below and
create a profile on the NFT Consult website by entering their e-mail addresses
Please visit web link below and click Apply now if convinced you have
the job requirements

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