Eskom Administration Jobs – Customer Relations Assistant (Receptionist)

Organisation: Eskom Uganda Limited
(EUL)
Duty Station: Kampala, Uganda
Reports to: Financial Accountant
Reference No: EUL/ COMM /2014/ 2
About EUL:
Eskom Uganda Limited (EUL) is a
subsidiary company of Eskom Enterprises based in South Africa. Our business is
operating and maintaining Nalubaale and Kiira Hydro Electric Power Stations.
Our mission is to be the Centre of Excellence in Power Concession Management.
We have the following vacancies and are inviting interested applicants.
Job Summary: The Customer Relations
Assistant (Receptionist) will primarily serve in the reception area of the
Eskom Office at Nalubaale Power Station as well as provide administrative
support to the Corporate Affairs Determent.
Key Duties and Responsibilities: 
  • Offer administrative/secretarial
    support for various departments/divisions such as answering telephones and
    route calls to appropriate staff member,
  • Assisting
    visitors and resolving a range of administrative problems and inquiries.
  • Answering
    visitors’ enquiries about a company and its products or services,
    directing visitors to their destinations, sorting and handing out mail,
    answering incoming calls on multi-line telephones
  • Coordinate
    internal communication including Mass briefings, staff events such as the
    end of year parties, retreats and seminars, and the like.
  • Offer administrative
    support to staff members for Visa issuance and travel arrangements.
  • Maintain
    Boardroom and Training Room calendar for easy coordination of work flow
    and meetings.
  • Provide
    administrative support to the Corporate Affairs Office
  • Perform
    Protocol functions in the absence of Corporate Affairs Officer.
  • Prepare
    responses to correspondence containing routine inquiries.
  • File and
    retrieve organizational documents, records and reports.
  • Perform
    any other duties as assigned by the Communications/Public relations Manager
Qualifications, Skills and Experience: 
  • The
    Customer Relations Assistant (receptionist) Degree in Business
    Administration, Commerce or Social Sciences.
  • Prior experience
    in office administration and handling multiple tasks concurrently
  • The
    Customer Relations Assistant/Receptionist must be Proactive,
    Self-motivated, determined, reliable and trustworthy.
  • Excellent
    organizational, problem solving and planning skills.
  • Highly
    attention to detail with a well-groomed appearance, respect for
    confidentiality and discretion
  • Possess excellent
    written and verbal communication skills as well as good presentation
    skills
  • Excellent
    Interpersonal skills.
  • The
    Customer Relations Assistant/ Receptionist MUST maintain a calm, courteous
    and professional demeanor at all times, as well as should be cooperative
    and supportive.
  • Possess
    the ability to work within deadlines and achieve the targets. The
    individual must exhibit flexibility and be fast at response
  • Adaptable
    in a dynamic working environment and organizational culture.
How to Apply:
All suitably qualified and interested
candidates should send their application letters, copies of academic
certificates and CV including three referees to the following address:
Note: Indicate the reference number for the
job you are applying for on your application. Only shortlisted candidates will
be contacted.
The Human Resources Department,
Eskom Uganda Limited, Nalubaale Power
Station,
P.O. Box 942, Jinja Uganda, Tel: 256
43 121416,
Fax: 256 43 123154 E-mail; Recruitment@eskom.co.ug
Deadline:  21st February 2014 by
5.00 p.m
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