Umeme Careers – Outsourced Services Manager

  Human Resources ( HR ) Jobs in Uganda, Uncategorized

Organization: Umeme
Limited
Duty Station: Kampala,
Uganda
Ref: 07/03/IRM
Reports to: HR
Services Delivery Manager
About Umeme:
Umeme Limited is an Electricity Distribution Company listed on the Uganda
and Nairobi Securities Exchange, with Actis’ Infrastructure 2 fund as a
majority investor. Actis is a leading investor in the emerging markets,
managing over US$4.8bn worth of investment on behalf of more than 100
institutional investors, including the Commonwealth Development Corporation
(CDC), a UK Government owned company.
Job Summary: The Outsourced Services Manager will offer operational
expertise, support, guidance and guidance to the business on all aspects of
outsourced labour work stream in Umeme.
Key Duties and Responsibilities: 
  • Offers
    subject matter expertise on various service providers, standards and outsourcing
    processes including medical, security, cleaning, labour among others.
  • Make
    certain that personal compliance and project team adherence with Umeme’s policies
    and procedures, ethical practices, and adherence to relevant regulations.
  • Be
    the primary custodian to existing contractual agreement with service
    providers in order to ensure compliance over the life of the contracts and
    adherence to Service Level Agreements SLAs and quality standards.
  • Act
    as the major focal point of contact for departments regarding outsourcing
    specific issues, including but not limited to standards and processes,
    documentation, budget management, contract and change order management,
    milestone tracking as appropriate for invoicing and issue escalation.
  • Perform
    routine reviews for completeness and provide analysis of service provider
    services to advice management on best alternatives.     
Qualifications, Skills and Experience: 
  • The
    best candidate will need to exhibit in-depth and breadth of knowledge,
    skills, and experience in stakeholder management.
  • Be
    highly self-driven and highly committed individual is required for this
    role.
  • The
    ideal candidate for the aforementioned vacancy should hold a basic Human
    Resource Degree or degree in a related discipline.
How to Apply:
All interested candidates should send their applications clearly detailing your
suitability for the position in terms of required qualifications and experience
to recruit.hr@umeme.co.ug .
NB: Please DO
NOT send CVs. Please indicate your name and the job you are applying for in the
subject line.
Deadline: 26th March 2014 by 5:00p.m.

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