The Ugandan Jobline

• Deliver strong retail
  business performance through leadership of a number of Lead Generators
• Responsible for the
  overall performance of the Lead Generator team and achieving specific
  sales, service, and operational rigour targets.
• Responsible for ensuring
  the quality of sales to minimise impairment and provisions to the
  acceptable standard.

• Build, develop and
  motivate a high performing team committed to achieving as individuals
• Make certain that all team
  members are developed to achieve their maximum potential whilst coaching
  them to build their awareness of their strengths/development needs
• Support in recruiting to
  fill manpower gaps within Lead Generator Model at appropriate levels
• Manage poor performance
  in line with Barclays contract of employment
• In the way you lead on a
  daily basis, be a role model for your people, do things wholeheartedly,
  communicating with passion and enthusiasm embracing change as a way of
  working
• Creating an empowering
  environment for your people encouraging individual ownership, initiative
  and challenge of the status quo
• Pursue your own
  development to increase personal effectiveness acknowledging strengths and
  areas for developments
• Continuously weed out
  poor performers in line with the contracts.
• Create a good working
  environment thus keeping staff turnover to an acceptable level (less than
  2% regrettable losses).

• Implement the BARAF DST
  retail strategy for the team, as agreed with the HODS, through the
  achievement of:
• Company:
  hitting all sales and income targets for your team
• Controls –
  being in control of our business. Ensure 100% KYC & Rigour Compliance
  while minimising impairment. Continuously improving the sales process to
  make it effective to meet bank objectives.
• Customer –
  putting the customer in the centre of all we do and resolving customer
  queries within SLA.
• Sales growth and income
  contribution
• Working with the Lead
  Generator team to achieve sales and service targets through Lead Generator
  strategy and provide feedback thereon
• Actively participate in
  change management activities as required

• Working with the Lead
  Generators to deliver exceptional individual performance
• Responsible for
  performance management directly for assigned Lead Generators
• Provide cover for other
  Sales Managers.
• Offer ongoing coaching,
  counselling and feedback to own team.
• Identify and recommend
  training needs and have plans to satisfy needs.

• Extensive knowledge of
  the Bank’s products, services and policies and/or other specialist
  knowledge required to undertake the role
• The candidate should also
  have good working knowledge of the specific BARAF retail product set and
  service
• Detailed understanding of
  the retail network business processes and operating procedures.
• Possess the ability to
  communicate to all team members in a Lead Generator environment.
• Good understanding of BARAF
  relevant risk policy
• Understanding of the
  local competitor market.
• Excellent people
  Management skills
• Communication and
  Presentation skills
• Significant negotiation
  skills
• Possess the ability to
  focus the team on results
• Business awareness
• Good business management
  skills
• Performance management
  skills
• Resource management
• Team building
• P C skills
• Excellent planning skills
  
• Possess the ability to
  train others

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