Senior Manager, Enterprise Solutions Careers – Telecoms Network Support Company

  Information Technology (IT) and Data Jobs in Uganda, Management Jobs in Uganda, Uncategorized
Organisation: Telecoms Network Support Company
Duty Station:  Kampala,
Uganda
Reports to: Director, IT
About Us:
NFT Consult, a leading
HR Consultancy firm, seeks to recruit for it valuable client, a Global
Technology Consultant.  NFT Human
Resource Solutions are customer tailored per industry requirements and are
geared towards increased cost savings, process improvement leading to improved
efficiency and effectiveness yet simultaneously strengthening quality and
control of resources.
Job Summary: The Senior Manager, Enterprise Solutions will be
responsible for:
·        
Oversight
of the design and implementation of enterprise solutions/applications and
provide operational business information for day-to-day running of the
business.
·        
Provision
of overall guidance and direction in the execution of the functions and
activities of the Enterprise Solutions unit.
Key Duties and Responsibilities: 
·        
Provide
input in the definition of IT policies, projects and service levels.
·        
Provide
input in the development of the applications strategy and plan in line with
overall IT strategy and the company’s needs and objectives.
·        
Support
the Director, IT in communicating the division’s strategic direction and
objectives to all staff.
·        
Actively
coordinate the development of policies, processes and procedures for the
design, deployment and integration of the company’s enterprise
solutions/applications.
·        
Keep
abreast of global and local best practice as it relates to the team/ function’s
activities.
·        
Continuously
review the unit/ team’s activities, make recommendations for improvement and
implement approved improvement initiatives to ensure enhanced performance of
the team.
·        
Identify
required resources, personnel, funding to achieve the unit/ function’s
strategy.
·        
Establish
and maintain relationship with key internal and external stakeholders.
·        
Coordinate
the day-to-day activities of the unit.
·        
Work
closely with user departments to determine the enterprise solution needs of the
organisation.
·        
Ensure
alignment of identified enterprise solution(s) with the company’s business and
IT strategy.
·        
Coordinate
detailed preliminary review of new/proposed enterprise solution, to determine
alignment with the company’s business and IT strategy.
·        
Manage
the identification and documentation of user requirements for new enterprise
solution.
·        
Coordinate
the documentation of Request for Proposal/Request for Quotation for new
enterprise solution based on user requirements.
·        
Actively
participate in the evaluation and selection of vendors for deployment of
enterprise solution.
·        
Oversee
the solution development life cycle, ensuring compliance with specified
standards, procedures and methodologies.
·        
Work
in liaison with the Program Managers to coordinate the development and
implementation of project plans and timelines, to meet enterprise solutions
needs.
·        
Oversee
user acceptance testing and go-live of new enterprise solutions in liaison with
relevant business teams.
·        
Oversee
post implementation review of deployed enterprise solution and ensure timely
and effective resolution of issues.
·        
Provide
support and expertise in the deployment of off-the-shelve software
applications.
·        
Ensure
adequate user training on new enterprise solutions.
·        
Ensure
adequate post-implementation support for deployed solutions in liaison with
user support team.
·        
Coordinate
continuous evaluation of system performance in order to ensure continuing
relevance of enterprise solutions provided.
·        
Ensure
the availability of documented policies and procedures/user guide for newly
developed enterprise solutions
·        
Oversee
deployment of patches and upgrades to installed enterprise solutions.
·        
Manage
relationships with third party IT vendors/suppliers.
·        
Keep
self and teams abreast of business process changes and proactively identify and
develop solutions to ensure optimisation of technology in business processes.
·        
Implement
the function’s work programs and plans in line with agreed upon procedures and
guidelines.
·        
Plan
and manage the human and material resources of the team/ function to optimise
performance, morale and enhance productivity.
·        
Manage
inter-functional relations to ensure synergy across the various departmental
functions
·        
Provide
leadership and guidance to team members and manage subordinates’ performance
towards the achievement of overall team objectives
·        
Monitor
and control the budgetary needs of the unit/function.
·        
Prepare/compile
agreed periodic activity and performance reports for the attention of the
Director, IT.
·        
Perform
any other duties as assigned by the Director, IT.
Qualifications, Skills and Experience: 
·        
The
applicant should hold a first degree or equivalent in a relevant discipline.
·        
Hold
postgraduate/ professional qualification in a related field will be an added
advantage.
·        
At
least eight (8) to twelve (12) years work experience with at least three (3)
years in a managerial role.
How to Apply:
All suitably qualified
candidates should visit the web link below and create a profile on the NFT
Consult website by entering their e-mail addresses. Please visit web link below
and click Apply now if convinced you have the job requirements. The
applications/CVs should be prepared in English and submitted in either MS Word
or PDF format will be considered.

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