Telecom Fresher Jobs – Analyst, Provisioning and Mediation

Organisation:
Telecoms Network Support
Company
Duty Station:  Kampala, Uganda
Reports to: Manager,
Post-Paid Billing and Integration
About Us:
NFT Consult, a leading HR Consultancy firm, seeks to recruit for it
valuable client, a Global Technology Consultant.  NFT Human Resource Solutions are customer
tailored per industry requirements and are geared towards increased cost
savings, process improvement leading to improved efficiency and effectiveness
yet simultaneously strengthening quality and control of resources.
Job
Summary:
The incumbent
will offer technical support in the design and implementation of provisioning
and mediation systems.
Key
Duties and Responsibilities: 
·        
Assist
in the identification of functional specifications for new provisioning and
mediation systems.
·        
Offer
administrative support in user acceptance testing in liaison with relevant
business teams.
·        
Provide
administrative support in go-live of new provisioning and mediation systems.
·        
Assist
in providing post-implementation user support for deployed provisioning and
mediation systems.
·        
Assist
in supporting IT vendor in the deployment of off-the-shelve provisioning and
mediation systems.
·        
Assist
in distributing documented policies and procedures/user guide for newly deployed
provisioning and mediation systems to end users.
·        
Assist
in gathering and analysing end user feedback for post implementation review of
deployed provisioning and mediation systems and ensure timely and effective
resolution of issues.
·        
Assist
in the deployment of patches and upgrades to provisioning and mediation systems
·        
Provide
support in the resolution of related problems escalated by Billing Solutions
Support team.
·        
Assist
in recording and monitoring feedback from the Billing Solutions Support team to
ensure prompt improvement of the provisioning and mediation systems.
·        
Attend
team/divisional/departmental meetings as required.
·        
Prepare
appropriate daily, weekly and monthly activity and performance reports for the
attention of the Manager, Post-Paid Billing and Integration.
·        
Perform
other duties as assigned by the Manager, Post-Paid Billing and Integration.
Qualifications,
Skills and Experience: 
·        
The
applicant should hold a first degree or its equivalent in a relevant
discipline.
·        
A
year’s experience in a similar role.
How
to Apply:
All suitably qualified candidates should
visit the web link below and create a profile on the NFT Consult website by
entering their e-mail addresses. Please visit web link below and click Apply
now if convinced you have the job requirements. The applications/CVs should be
prepared in English and submitted in either MS Word or PDF format will be
considered.

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