Careers in IT – Manager, ERP and Collaboration Systems at Telecoms Network Support Company

  Information Technology (IT) and Data Jobs in Uganda, Management Jobs in Uganda, Telecommunication Jobs in Uganda, Uncategorized
Organisation:
Telecoms Network Support
Company
Duty
Station:  Kampala, Uganda
Reports
to: Senior Manager,
Enterprise Solutions
About
Us:
NFT Consult, a leading HR Consultancy
firm, seeks to recruit for it valuable client, a Global Technology
Consultant.  NFT Human Resource Solutions
are customer tailored per industry requirements and are geared towards
increased cost savings, process improvement leading to improved efficiency and
effectiveness yet simultaneously strengthening quality and control of
resources.
Job
Summary: The ERP and
Collaboration Systems Manager will work with IT vendors to design and implement
Enterprise Resource Planning (ERP) and collaboration systems.
Key
Duties and Responsibilities: 
·        
Keep
abreast of global and local best practice as it relates to the team/ function’s
activities.
·        
Assist
in continuously reviewing the unit’s activities, make recommendations for
improvement and implement approved improvement initiatives to ensure enhanced
performance of the team.
·        
Assist
in identifying required resources, personnel, funding to achieve the unit/
function’s strategy.
·        
Establish
and manage relationships with key internal and external stakeholders.
·        
Offer
input in the identification and documentation of user requirements for new ERP
and collaboration systems.
·        
Liaise
with Procurement division to document Request for Proposal/Request for
Quotation for new ERP and collaboration systems based on user requirements.
·        
Provide
input in the definition of criteria for evaluation and selection of relevant IT
vendors.
·        
Act
as a project manager for all projects relating to the deployment of new ERP
Modules to ensure achievement of corporate objectives.
·        
Actively
coordinate the solution development life cycle, ensuring compliance with
specified standards, procedures and methodologies.
·        
Offer
advisory support in the implementation and integration of new ERP and
collaboration systems.
·        
Supervise
user acceptance testing in liaison with relevant business teams.
·        
Coordinate
go-live of new ERP and collaboration systems.
·        
Actively
facilitate user training on new ERP and collaboration systems.
·        
Work
with IT vendors and user support team to provide post-implementation support
for deployed solutions
·        
Support
IT vendor in the deployment of off-the-shelve ERP and collaboration systems.
·        
Liaise
with IT vendor to provide documented policies and procedures/user guide for
newly deployed ERP and collaboration systems.
·        
Participate
in post implementation review of deployed ERP and collaboration systems and
ensure timely and effective resolution of issues.
·        
Perform
periodic evaluation of ERP and collaboration systems performance in order to
ensure continuing relevance of enterprise solutions provided.
·        
Manage
installed ERP and collaboration systems to ensure efficient workflow of the
company’s operations.
·        
Coordinate
deployment of patches and upgrades to ERP and collaboration systems.
·        
Ensure
minimal impact to end user services during system changes, upgrades, patches or
bug fixes.
·        
Manage
the resolution of ERP-related problems escalated by Enterprise Applications
Support team.
·        
Review
feedback from the Enterprise Applications Support team to ensure prompt
improvement of the ERP and collaboration systems.
·        
Manage
relationships with third party IT vendors/suppliers.
·        
Assist
in implementing the function’s work programs and plans in line with agreed upon
procedures and guidelines.
·        
Assist
in planning and managing the human and material resources of the unit to
optimise performance, morale and enhance productivity.
Manage inter-functional relations to ensure synergy across the various
departmental functions.
·        
Provide
leadership and guidance to team members and manage subordinates’ performance
towards the achievement of overall team objectives.
·        
Prepare/compile
agreed periodic activity and performance reports for the attention of the
Senior Manager, Enterprise Solutions.
·        
Perform
any other duties as assigned by the Senior Manager, Enterprise Solutions.
Qualifications,
Skills and Experience: 
·        
The
applicant should hold a first degree or its equivalent in a relevant
discipline.
·        
Possession
of a postgraduate/ professional qualification in a related field will be an
added advantage.
·        
At
least five (5) to nine (9) years’ experience with at least three (3) years in a
supervisory role.
How
to Apply:
All suitably qualified candidates should
visit the web link below and create a profile on the NFT Consult website by
entering their e-mail addresses. Please visit web link below and click Apply
now if convinced you have the job requirements. The applications/CVs should be
prepared in English and submitted in either MS Word or PDF format will be
considered.

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