The Ugandan Jobline

• The post will require the Examinations
  Officer to ensure a sufficient number of effectively trained staff is
  available for each test administration.
• Understand basic recruitment and selection
  procedures and able to apply them to venue staff recruitment process with
  manager guidance.
• Set clear goals for individuals and
  monitor performance against goals and job standards.
• Ensure that work is allocated amongst team
  members fairly and efficiently. Motivate team members.
• Identify poor performance issues and
  address them with support and guidance of the Examinations Manager.
• Understand and implement training and
  monitoring needs of venue staff.

• Compile and prepare monthly income
  reconciliations
• Raise, goods receipt or approve timely and
  accurate purchase orders and sales orders.
• Process invoices and credit notes.
• Plan/forecast/monitor/manage simple
  budgets.
• Support the preparation of cash flow
  forecast and accruals by providing relevant information for particular
  area of responsibility.
• Prepare and/or check
  examiner/marker/invigilator payments.
• Adhere to financial deadlines as required

• Handle enquiries & complaints; Collect
  and act on customer feedback. Handle stressed candidates and challenge
  them effectively where necessary e.g. concerns about validity of
  identification document.
• Communicate the exam process (registration
  through to results) clearly to the customer.
• Product knowledge – able to answer queries
  about the different products and explain their benefits to the customer.
• Support market research and promotional
  activities for exams.

• Examinations delivery
• Examinations business development
• Contributing to effective management of
  examinations

• The applicant should possess a related
  University degree
• Proven track record and experience in
  sales and marketing
• Skills in market analysis and business
  intelligence
• Skills in business strategy development
• Managing relationships with customers,
  clients and stakeholders
• Financial monitoring and reporting skills
• Good knowledge and understanding potential
  markets/customers
• Excellent communication and computer
  skills

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