National Social Security Fund (NSSF) Careers – Records Manager

Job Title: Records Manager
Organization: The National Social Security Fund (NSSF)
Duty Station: Kampala, Uganda
Reports to: Head Of Administration
Ref: RM/HR0815/2014
About NSSF:
The National Social Security Fund (NSSF) is positioning itself to be the Social Security Provider of Choice in Uganda. Our belief at the Fund is that each employee contributes directly to the growth and success of the business and each employee is expected to take pride in being a member of the team. With our shared purpose of being the Social Security Provider of Choice providing exceptional customer service with a workforce that is well motivated and skilled, we are looking to recruit people with high integrity, dedication and commitment for vacant positions above.
Job Summary: The Records Manager will administer the Fund’s Physical & Electronic records management function; effective administration of action planning &implementation of Records management policy in a manner that will guarantee; security of records & processes; timely accessibility of records to users; confidentiality & integrity of the system; compliance with policies, regulations & procedures; long term preservation of records as resource asset of the Fund; and fulfill disaster recovery needs that ensure Business continuity.
Key Duties and Responsibilities: 
  • Actively coordinate the establishment of a records management program, policies, procedures, implementation, process flows and manuals; and establish control checks that ensure accuracy of records & timely accessibility that facilitate quick Fund business processes.
  • Guarantee that there are organized records and that the information life-cycle is properly managed both electronically & physically. Also that registry and mail management are done to provide document/ data security, confidentiality and full compliance with service level agreement provisions.
  • Offer overall leadership for records, document management & archival, providing guidance to departments on management of records & information.
  • Initiate process automations that will ensure reduction in work load in the section and improved TAT & output in other processing sections thus providing opportunities for transformation of data on paper into other forms of storage, archival, retrieval and preservation.
  • Ensure accurate and timely records & files tracking system and conduct regular records census to determine inventory volumes, and types kept by the Fund.
  • Design, implement and regularly review E-records file structure that will sustain an efficient records management process.
  • Maintain an active records Centre operation plan, short & long term for electronic/digital and physical documents.
  • Provide a comprehensive logistics, courier & transportation, storage & records management solutions to departments and branch network.
  • Maintain a records appraisal, retention and disposal schedules that is in line with the Fund’s policy objectives; compliance, preservation and disaster recovery.
Qualifications, Skills and Experience: 
  • The candidate should possess a good bachelor’s degree in either Records Management, Business Administration/Management, Information Technology, Library & Information Science with a Postgraduate Diploma in Management.
  • A minimum of five years’ experience as Records Manager in a busy environment preferably in a social security industry.
  • Good leadership skills
  • Excellent written and oral communication skills
  • Good understanding of records management systems
  • Excellent innovation ability and skills
  • Good teamwork and interpersonal skills
  • High levels of integrity
How to Apply: 
If you meet the above requirements and desire to join NSSF, please send your capability statement and enclose a CV of not more than 3 (three pages) including three referees and copies of academic and professional certificates/testimonials, postal address, email address and daytime telephone contact  addressed to:
The Head of Human Resources & Administration PLOT 1, Pilkington Road,
13th Floor Workers House.
P.O. Box 7140, Kampala – Uganda.
Please indicate the position applied for on the envelope
(Application for the position of with the reference number).
Deadline:  12th September, 2014 by 5PM
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