Dfcu Bank Jobs – Head of Operations

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Job Title: Head of
Operations
Organisation: dfcu
Bank
Duty Station:  Kampala,
Uganda
Reports to: Chief
Operating Officer
About dfcu: 
Dfcu bank is a fast growing
commercial bank offering a variety of innovative products and services.
DFCU Limited was started by the Commonwealth Development Corporation (CDC)
of the United Kingdom and the Government of Uganda through the Uganda
Development Corporation (UDC) under the name of Development Finance Company of
Uganda Limited. Later restructuring brought in DEG (of Germany) and
International Finance Corporation (IFC) as equal partners with CDC and UDC,
each having a 25% stake in the company. Its objective was to support long-term
development projects whose financing needs and risk did not appeal to the then
existing financial commercial lending institutions.
Job Summary: The
Head of Operations will be responsible for daily activities of the bank’s
operations in accordance with regulatory and internal bank policies and for
managing the Core Banking System across the bank to attain operational excellence
and achieve business objectives.
Key Duties and Responsibilities: 
  • Implement
    operational strategy into the core business
  • Compile
    and submit reports on operational issues, opportunities and development
    plans and achievements within agreed time scales
  • Regular
    review of operational process flows, guidelines and manuals to meet market
    demands and customer expectations
  • Review
    daily suspicious activity reports in line with the regulatory framework
  • Identify
    system failures for corrective action
  • Manage
    the bank’s end of day processes
  • Steer
    the development, implementation and testing of products and system
    enhancements
  • Maintain
    system security
  • Resolve
    Core Banking System user problems
  • Regular
    proactive review of general ledger and suspense accounts to ensure reconciliations
    are up to date
  • Set
    and monitor performance targets for the team
  • Oversee
    and control departmental expenditure within agreed budgets
  • Develop
    the team by training, coaching and mentoring
Qualifications, Skills and Experience: 
  • The
    ideal candidate should hold a Bachelor’s degree required with a minimum of
    6 years banking experience
  • At
    least three years management experience.
  • Professional
    qualification in banking
  • Extensive
    knowledge of Fraud Prevention, KVC & AML, Operation Risk Control &
    Compliance
  • Past
    exposure and experience in banking operations, compliance, process
    improvement and operational risk management
  • Skills
    in Project Management
  • Experience
    in management of IT related projects
  • Thorough
    understanding of the bank workflows and regulatory requirements
  • Good
    knowledge of core banking applications
  • Past
    experience in re-engineering operations and procedures, formulating
    policies and implementing new strategies
  • High
    level of integrity and ethical standards
  • Knowledge
    and understanding of the back office operations, procedures and processes
How to Apply:  
If you have the above job
qualifications and skills, please send a cover letter along with a detailed CV
and relevant professional/ academic certificates to: Head of Human Resources,
dfcu Bank, 2nd Floor, Jinja Road, P.O. Box 70, Kampala. Uganda
NB: Therefore,
if you do not hear from us by Friday, 17th October, 2014,
consider your application unsuccessful
Deadline: 3rd October, 2014

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