The Ugandan Jobline

Job Title:      Accountant Billing

Organization: Liquid Telecom

Duty Station: Kampala, Uganda

Reports to: Finance Manager

              

About US:

Liquid Telecom is the leading independent data, voice and IP
provider in eastern, central and southern Africa. It supplies fiber optic,
satellite and international carrier services to Africa’s largest mobile network
operators, ISPs and businesses of all sizes. Liquid Telecom also provides
payment solutions to financial institutions and retailers, as well as award
winning data storage and communication solutions to businesses across Africa
and beyond.

 

Job Summary:    The Accountant Billing will be responsible
for assuring billing accuracy and timeliness, this includes creating the
service order and invoicing process. Provides support to the accounts
receivables process through the financial billing reports.

 

Key Duties and Responsibilities:  

Billing and revenue assurance

·       
Raises Local Service Orders for all new sales
orders capturing both NRR and MRR revenue figures

·       
Generates bills/invoices for all projects
implemented and completed by SDU and forwarded for billing. Including billing
for HAI and VAS – domain hosting, Firewall, virtualization among other services

·       
Stops billing for all terminated and/or
disconnected circuits ensuring they are not billed and notice periods are
adhered to

·       
Generates credit notes to correct billing errors
and for SLA rebates ensuring the proper approval process is followed

·       
Proposes provisions for credit notes to account
receivable as per LTU credit policy

·       
Enforces billing contractual terms per contract
between LTU and clients

Customer accounts set up and maintenance

·       
Opens new accounts for new customers upon
confirming that proper approvals have been adhered to

·       
Updates customer records with latest updates as
required from time to time

Customer Relations Management

·       
Maintains high customer satisfaction in the area
of billing

·       
Maintains the efficient control, logging, and
resolution of customer billing enquiries and/or disputes

·       
Liaises closely with interdepartmental resources
while solving customer complaints

Churn Alert

·       
Notifies NAM and Customer experience manager of
any form of churn indication in the day to day dealing with customers

Reporting

·       
Generates daily/weekly and monthly reports
detailing the revenue activity, including, churn, credit notes, short term and
long term deferred reports and any other reports that may be required from time
to time

 

Qualifications, Skills and Experience:

The ideal candidate for the Liquid Telecom Accountant
Billing job must possess the following:

·       
Degree – BCOM or business administration
majoring in Accounting and finance is an added advantage (Essential)

·       
Certified Credit Control Professional
Qualification will be an added advantage (Desirable)

·       
CPA II or ACCA II (Desirable)

·       
A minimum of two years of experience preferably
in the telecommunication industry

·       
Extensive knowledge of Billing, receipting, and
accounting packages.

·       
Proficient in using computer software (e.g.
Excel) and accounting application systems

·       
Knowledge of Billing, ERP, and accounting
applications

·       
Demonstrate commercial awareness – an interest
in business and an understanding of the wider environment in which an
organization operates: its customers, competitors e.t.c

·       
Very strong Communication Skills and the ability
to express complex technical concepts effectively, both verbally and in
writing.

·       
Highly self-motivated and directed.

·       
Keen attention to detail.

·       
Ability to effectively prioritize and execute
tasks in a high-pressure environment.

·       
Experience working in a team-oriented,
collaborative environment.

 

How to Apply:

All applications should be submitted to hr.uganda@liquidtelecom.com

 

Deadline: 2nd
September 2020

 

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