The Ugandan Jobline

• The
  primary or the most important job of a front desk officer is to answer the
  incoming calls.
• Providing
  information to clients or all those people who will call in the office or
  visit the office premises.
• Provides
  all kinds of clerical and administrative support.
• Responsible
  for maintaining cleanliness in the front desk area.
• Answering
  the queries of all those people who call in the organization or
  information seekers about the business.
• Receive
  all the important messages and pass them on to the required authorities.
• The
  incumbent will be honoring and greeting people who enter the organization
  and communicate with them in a pleasing manner along with a positive
  attitude.
• Maintaining
  a record of appointments and coordinate those to the right people in the
  office.
• She
  is responsible for greeting the visitors who are coming in the office and
  also answer their basic queries.
• The
  receptionist at the front desk is also responsible for distribution of
  mails, deleting the junk mails and prioritizing the important mails that
  are required for business purposes.
• The
  front desk receptionist is responsible for dispatching and receiving important
  documents, preparing financial correspondences, filing documents, making
  photocopies and sending faxes.
• She/He
  will coordinate with all the employees of an organization for conveying
  important messages.
• Assist
  visitors to reach the correct destination.
• Drafting
  letters and documents.
• Be
  organizing the meetings that are to be held in the office.

• The
  Front Desk Receptionist should possess a diploma in Business
  Administration, Secretarial Studies or Social Sciences.
• At
  least three years’ administrative experience of working in a similar
  position.
• Working
  knowledge about the standard norms of customer service.
• Working
  knowledge of computers.
• Working
  knowledge of clerical process.

Related Jobs