The Ugandan Jobline

• Responsible
  to conduct quarterly internal compliance monitoring on all major software
  accounts.
• Carry
  out validation of audit findings.
• Ensure
  that all software non-compliance risks and exposures have been discussed
  with the relevant stakeholder.
• Actively
  facilitate the remediation process with the Line of Business to minimise
  any non-compliance.
• Building
  effective and collaborative working practices and relationships with
  stakeholders.
• Communicate
  and enforce GTI Infrastructure Software policies, processes and procedures
  for management of the Software lifecycle.
• Monitor
  and report on software compliance.
• Responsible
  to maintain up-to-date, accurate and auditable software asset information.
• Research
  industry best practices and compare against organisation’s practices in
  order to establish and implement agreed benchmarks for managing software
  assets.
• Offer
  an advisory role during contract negotiations.
• Provide
  an advisory role for all new software requirements.
• Actively
  monitor and report on value realisation on all software contracts.
• Optimise
  the Bank’s investment in software licenses through usage metering and
  license re-harvesting.
• Offer
  support to business in terms of effectively gathering and communicating
  software requirements to the relevant parties.
• Provide
  input to budget cycles.
• Responsible
  for logging query on the Incident Management system and post resolution
  providing updates to user
• Responsible
  for determining the licensing requirement for the software requests
• Responsible
  for compiling a list of users whose software needs to be un-installed
• Responsible
  for the generation of a remediation plan
• Responsible
  for the drafting of communications for software un-installs
• Assesses
  any impact of capacity breaches on SLAs
• Ensure
  the country, location or region operates to minimum Hardware Asset
  Management standards per the Framework
• Accountable
  for ensuring valid IT Hardware asset baseline for financial recovery model
  and asset register input for business
• Ensure
  the fixed asset register (FAR) is accurate and reflects the IT Hardware
  assets in the field per user and business unit.
• Accountable
  for analysing, projecting and soliciting agreements on Lines of Business
  technology refresh cycles / initiatives for IT Hardware
• Accountable
  for generating and providing performance metrics on Hardware technology
  base in use.
• Responsible
  for identifying and reporting Asset Management risks and issues and
  ensuring that such issues are resolved and reported to Risk management
• Responsible
  for the approval and enhancement of the process of destruction of hard
  drives.
• Accountable  for the Reverse Logistics process and
  ensure policies are implemented, tracked and reported, including data
  storage destruction
• Establish,
  communicate and enforce GTSS Software policies, processes and procedures
  for management of the Software lifecycle.
• Oversee
  the ongoing and long-term management of software within the organisation.
• Accountable
  for the reporting on software compliance risks.
• Ensure
  that software asset information is up-to-date, accurate and auditable on a
  central database.
• Apply
  appropriate industry best practices to enable optimal software asset
  management.
• Represent
  the lines of Business’ interests, from a Software and Asset Management
  perspective, during contract negotiations.
• Accountable
  for the monitoring and reporting on value realisation of major software
  contracts.
• Accountable
  for the tracking and reporting of revenue savings achieved through
  software optimisation activities.
• Serve
  as the central point of contact for software compliance audits.
• Accountable
  to identify and track metrics, critical success factors and key
  performance indicators (KPIs).
• Building
  effective and collaborative working practices
• Provide
  an advisory role with Vendor Management and outsourced parties.

• Ensures
  that adequate capacity is available to deliver infrastructure services to
  agreed service levels
• Provides
  annual capacity plan, which is reviewed and amended through the year
• Ensures
  that infrastructure services and underlying resources are adequately
  monitored to detect capacity and performance issues
• Applies
  analytic techniques to support;
• The Capacity Planning Process.
• Optimisation of Capacity Utilisation across the environment.
• Provides
  meaningful capacity utilization/trending reports for the purposes of
  operational and service planning
• Identifies
  and drives implementation of capacity optimization opportunities

• The
  applicant should preferably hold a University graduate with a degree /
  diploma in Business, IT or a related subject
• At
  least two to three years’ experience in a related field
• Process
  management skills
• Working
  knowledge of ITIL processes including change, incident and problem
  management.
• Knowledge
  of standard business processes including work prioritization, best
  practices.
• Detailed
  knowledge of the ISO 27002 Standard.
• Knowledge
  of domestic and international banking industry
• Comprehensive
  knowledge of the Bank’s business, products, key clients, business strategy
  and strategic issues
• Detailed
  working knowledge of regulatory requirements of home markets

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