The Ugandan Jobline

• Manage
  the daily running of the Transit Centre in coordination with the Resource
  Management Unit to ensure the smooth running of the Transit Centre,
  including maintaining a staff schedule to ensure all (night/weekend)
  shifts are covered;
• Oversee
  the activities of the Transit Centre and ensure safety and security of
  Refugees while in transit and control unauthorised access;
• Manage
  refugee resettlement processing in IOM Uganda Transit Centre including
  selection missions, Cultural Orientation missions, medical processing,
  departures, signing of promissory notes and air/ground transport to/from
  refugee settlements and processing locations along with assignment of
  operational or medical escorts for domestic movements as needed;
• Work
  closely with refugee resettlement partners in conjunction with refugee
  resettlement activities in IOM Addis Ababa Transit Center including United
  Nations High Commissioner for Refugees (UNHCR), Church World
  Service/Resettlement Support Center Africa (CWS/RSC Africa), United States
  Citizenship and Immigration Service (USCIS), and the Administration for
  Refugee/Returnee Affairs (ARRA) to ensure harmonious United States Refugee
  Admissions Program (USRAP) processing
• Draft
  and maintain relevant Standard Operating Procedures (SOPs)for the Transit
  Center in conjunction with the Operations Officer;
• Ensure
  effective database tracking of all refugee movements to/from IOM Uganda
  Transit Centre with periodic reporting to Operations Officer as required
  along with timely distribution of departure reports and arrival
  confirmations for all movements;
• Actively
  monitor security protocol for IOM Uganda Transit Centre activities in
  close coordination with IOM Uganda Security Focal to ensure compliance
  with UNDSS and IOM security guidelines including access procedures,
  control of assets, and the safety of employees and refugees;
• Co-ordinate
  with the Operations Officer on the planning of transit cases from refugee
  settlements and with the Sub-Offices on the refugee movements to and from
  the Transit Centre.
• Coordinate
  with the MHAC to ensure that follow up medical procedures are completed
  prior to return to the camps.
• Make
  sure cleanliness and food quality are of the highest standard;
• Manage
  the central stores for the new Transit Centre and supervise the
  distribution of USRP shoes/clothing for selected groups travelling to the
  US, Canada. Australia;
• Perform
  any other duties as may be assigned

• The
  applicants for the International Organization for Migration IOM Transit Centre manager must hold a
  University Degree in Social Science or alternatively a combination of
  relevant training and practical experience.
• A
  minimum of four years of relevant experience working with refugees and
  hotel or hostel management.
• Prior
  experience in working with a hotel, governmental and diplomatic
  authorities as well as with international organizations an advantage.
• Computer
  literacy skills i.e. Detailed knowledge and understanding of data
  processing equipment and software. Ability to use the internet and have a
  working knowledge of Microsoft Office applications such as Word and Excel.
• Excellent
  writing, communication and negotiation skills.
• Commitment,
  efficiency, flexibility, drive for results.
• Proven
  ability of working effectively and harmoniously with colleagues from
  varied cultures and professional backgrounds in order to achieve desired
  goals.
• Languages: 
  Proficiency in both spoken and written English is mandatory. Fluency
  in Swahili and French is an added advantage.

• Accepts
  and gives constructive criticism
• Follows
  all relevant procedures, processes, and policies
• Meets
  deadline, cost, and quality requirements for outputs
• Monitors
  own work to correct errors
• Takes
  responsibility for meeting commitments and for any shortcomings

• Identifies
  the immediate and peripheral clients of own work
• Establishes
  and maintains effective working relationships with clients
• Identifies
  and monitors changes in the needs of clients, including donors,
  governments, and project beneficiaries
• Keeps
  clients informed of developments and setbacks

• Contributes
  to colleagues’ learning
• Demonstrates
  interest in improving relevant skills
• Demonstrates
  interest in acquiring skills relevant to other functional areas
• Stays
  abreast with developments in own professional area

• Actively
  shares relevant information
• Clearly
  communicates, and listens to feedback on, changing priorities and
  procedures
• Writes
  clearly and effectively, adjusting wording to the intended audience
• Listens
  effectively and communicates clearly, adapting delivery to the audience

• Actively
  seeks new ways of improving programmes or services
• Expands
  responsibilities while maintaining existing ones
• Persuades
  others to consider new ideas
• Proactively
  develops new ways to resolve problems

• Convinces
  others to share resources
• Actively
  identifies opportunities for and promotes organizational change
• Presents
  goals as shared interests
• Articulates
  vision to motivate colleagues and follows through with commitments

• Provides
  constructive feedback to colleagues
• Identifies
  ways for their staff to develop their abilities and careers
• Provides
  fair, accurate, timely, and constructive staff evaluations
• Uses
  staff evaluations appropriately in recruitment and other relevant HR
  procedures
• Holds
  directly reporting managers accountable for providing fair, accurate,
  timely, and constructive staff evaluations

• Sets
  clear and achievable goals consistent with agreed priorities for self and
  others
• Identifies
  priority activities and assignments for self and others
• Organizes
  and documents work to allow for planned and unplanned handovers
• Identifies
  risks and makes contingency plans
• Adjusts
  priorities and plans to achieve goals
• Allocates
  appropriate times and resources for own work and that of team members

• Masters
  subject matter related to responsibilities
• Identifies
  issues, opportunities, and risks central to responsibilities
• Incorporates
  gender-related needs, perspectives, and concerns, and promotes equal
  gender participation
• Persistent,
  calm, and polite in the face of challenges and stress
• Treats
  all colleagues with respect and dignity
• Works
  effectively with people from different cultures by adapting to relevant
  cultural contexts
• Knowledgeable
  about and promotes IOM core mandate and migration solutions

• Actively
  contributes to an effective, collegial, and agreeable team environment
• Contributes
  to, and follows team objectives
• Gives
  credit where credit is due
• Seeks
  input and feedback from others
• Delegates
  tasks and responsibilities as appropriate
• Actively
  supports and implements final group decisions
• Takes
  joint responsibility for team’s work

• Learns
  about developments in available technology
• Proactively
  identifies and advocates for cost-efficient technology solutions
• Understands
  applicability and limitation of technology and seeks to apply it to
  appropriate work

• Delivers
  on set objectives in hardship situations
• Effectively
  coordinates actions with other implementing partners
• Works
  effectively with local authorities, stakeholders, beneficiaries, and the
  broader community to advance country office or regional objectives

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