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Job Title:    Operations Director

Organization: Mercy
Corps

Duty Station:
Kampala, Uganda

Reports to: Country
Director

About US:

Mercy Corps has been
present in Uganda since 2006, focusing its interventions on economic and agricultural
development, maternal child health and nutrition, governance, conflict
management and humanitarian response. In 2017, Mercy Corps had an impact on
almost 1 million beneficiaries in Uganda through our work focusing on building
resilience and enabling economic growth, improving opportunities to attain
better health and nutrition, and improving governance and conflict management.
Common themes include community engagement, inclusive development, gender, and
working in partnership with local government, the private sector and civil
society actors.

Job Summary:  The Director of Operations is a member of the
country’s senior management team with supervisory and managerial
responsibility. Reporting to the Country Director, the Director of Operations will
be primarily responsible for enabling excellence in all operations functions of
all offices in Uganda including procurement, logistics, assets, fleet,
warehousing, administration, human resources and safety & security. She/he
ensures effective systems that support strategy for healthy, robust and
integrated functions of national team members.

S/he will be
required to strengthen the operational performance and efficiency of the
organization. S/he will also ensure that managerial processes, resources and
the necessary infrastructure are all in place. 
This position is requiring traveling to all field offices.

Key Duties and Responsibilities: 

Strategy &
Vision

• Recognize opportunities for innovative action and create an
  environment where alternative viewpoints are welcomed.
• Set direction of program support department by prioritizing and
  organizing actions & resources to achieve objectives and contribute to
  countrywide strategy development.
• Work with the Country Director and senior management team to support
  the growth of the program portfolio, formulate strategies and plans.
• Develop and organize activities to secure resources for programs and
  convince stakeholders to provide support.

Influence &
Representation

• Identify, build and manage collaborative partnerships with
  consortium partners, sub-grantees, donors, local governments and other
  stakeholders.
• Communicate effectively to ensure overall program targets and donor
  obligations are met.
• Communicate with our partners to verify their systems and that they
  understand and follow all appropriate procedures and archiving.
• Establish high level of credibility and manage strong working
  relationship with external stakeholders.

Operational

• Ensure integration of program support systems and processes in all
  Mercy Corps Uganda offices.
• Ensure all offices have capacity (human and technical) to support
  smooth program operations.
• Ensure internal and donor procedures, policies and guidelines are
  followed..
• Establish and maintain pipeline of supplies, overseeing the
  logistical aspects of the operation; oversee NFI, commodity storage and
  movements as needed.
• Ensure unified and cost effective fleet management, including
  tracking of maintenance, fuel usage and vehicle scheduling.
• Oversee set-up and development of Mercy Corps offices including
  drafting and reviewing contracts for office and housing space, leasehold
  improvements, IT.
• Develop and periodically review country or field office specific
  policies and communicate them to teams.
• Oversee database and file management for administration,
  procurement, logistics resources documents.
• Oversee facility management, including housing and office leases;
  ensure that security standards are maintained at all premises.
• Ensure that Mercy Corps contracts and business
  transactions/relationships are transparent and in compliance with Ugandan
  law and Mercy Corps/donor policies.

Team Management

• Lead and develop program support teams in the main office and field
  offices.
• Create and sustain a work environment of mutual respect where team
  members strive to achieve excellence.
• Promote accountability, communicate expectations and provide
  constructive feedback via regular performance reviews.
• Provide team members with information, tools and other resources to
  improve performance and reach objectives.
• Contribute to country team-building efforts, help team members
  identify problem-solving options and ensure the integration of all team
  members into relevant decision-making processes.
• Take ultimate responsibility of performance of program support
  functions.

Finance &
Compliance Management

• Ensure compliance with donor and Mercy Corps regulations..
• Draft and review scope of work to hire and manage any technical
  consultants, including review for technical efficacy and contract budget.

Security

• Ensure compliance with security procedures and policies as
  determined by country
• Ensure Safety and Security Systems are implemented as described in
  the Field Security Manual.
• Proactively ensure that team members operate in a secure environment
  and are aware of policies.

Organizational
Learning

• As part of our commitment to organizational learning and in support
  of our understanding that learning organizations are more effective,
  efficient and relevant to the communities they serve, we expect all team
  members to commit 5% of their time to learning activities that benefit
  Mercy Corps as well as themselves.

Qualifications, Skills and Experience: 

• The applicant for the Mercy Corps Operations Director job placement
  must hold a BA/BS or MA degree in a relevant field.
• A minimum of 10 years’ experience setting up and managing
  administration, procurement, logistics, and human resource systems with
  NGOs or a business with supervisory responsibilities.
• Demonstrated understanding of supporting complex operations in
  challenging environments.
• Demonstrated attention to detail, following procedures, meeting
  deadlines and working and problem-solving independently and cooperatively.
• Knowledge of Mercy Corps systems and procedures (esp. procurement
  systems) desirable; knowledge of USAID and other donor regulations
  helpful.
• Excellent negotiation and representation skills.
• Effective verbal and written communication, organizational,
  prioritization and Microsoft Office applications.
• Excellent oral and written English skills required.
• Ability to work effectively with an ethnically diverse team in a
  sensitive environment.

How to Apply:

All suitably
qualified candidates are encouraged to apply online at the link below

Click
Here

Deadline: 30^th September 2020

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