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Job Title:    Community Services Officer

Organization: ALIGHT (American Refugee Committee)

Duty Station: Uganda

Reports to:  Protection Manager

 

About US:

ALIGHT, formerly the American Refugee Committee (ARC), is an
international nonprofit, nonsectarian organization that has provided
humanitarian assistance and training to millions of beneficiaries over the last
40 years. In 2011, Alight helped nearly 2.5 million people get essential
services to regain their health and take back control of their lives. Alight
works with its partners and constituencies to provide opportunities and
expertise to communities of refugees and internally displaced persons in seven
countries in Africa, Asia and Europe, including Iraq, Kosovo, and in the Darfur
region of Sudan and is currently providing for emergency relief and recovery in
Haiti. Alight provides shelter, clean water and sanitation, health care, skills
training, microcredit education, protection to help survivors of war and
natural disasters to rebuild their lives with dignity, health care, security
and self-sufficiency.

 

Job Summary:  The Community
Services Officer (CSO) will ensure quality protection outcomes by catalyzing
community actions around the PSNs, providing direct support to PSNs, and
drawing from synergy with the larger community protection components.                                                 

 

Key Duties and Responsibilities:  

Project development, implementation and reporting:

·       
Under
the supervision of the Protection Manager, contribute to drafting concept
papers and proposal development.

·       
Identify
gaps in terms of protection and community services and generate ideas to
address them with strong impact for the beneficiaries.

·       
Participate
in PSN profiling and ongoing risks analysis in order to design adequate
responses.

·       
Ensure
quality data collection, analysis and storage in line with the Protection
Information Management principles.

·       
Ensure
daily implementation of community sub sector activities as planned.

·       
Ensure a
daily monitoring of protection trend in the settlement.

·       
Ensure that
all community services projects adhere to the standards and or principles of
the respective thematic areas as well as ALIGHT guidelines and accountability
standards.

·       
Contribute
in preparation of monthly and weekly activity and spending plans.

·       
Proactively
contribute to quality and timely implementation of community sub sector
activities as planned.

·       
Contribute
in drafting weekly, monthly, quarterly, annual and other reports.

·       
Spontaneously
draft and share flash reports on major protection incidents and risks.

Coordination and representation:

·       
Build
relationships with a range of key stakeholders, Local Government and other
stakeholders on the community services thematic areas at the field level in
close liaison with the Protection Team Leader.

·       
Represent
ALIGHT and participate actively in the local Community Services working groups
and any other meeting as requested.

·       
Close
co-ordination in project implementation with partners (UN agencies and
national/international NGOs), including referrals, community services gap
analysis, advocacy.

·       
Work
closely with the other program components to maximize program output and
impact.

Staff development and management:

·       
Provide
technical and programmatic leadership for the Community Services Assistants,
Community Services Case Workers and community based structures within the
operational area.

·       
Develop
staff performance measurement and targets and appraise them based on the set
targets.

·       
Conduct
daily field visits to support Community Service Assistant – mentoring – through
technical back stopping and to train duty bearers.

·       
Uphold
’s code of conduct and principles on accountability.

Monitoring and Evaluation:

·       
Actively
contribute to the daily quality implementation, monitoring and evaluation of
projects and interventions.

·       
Identify,
document and disseminate relevant project success, challenges and follow up on
implementation of project’s action points

·       
Assist
in participatory needs/vulnerability and capacity assessments of affected
communities

·       
Participate
in project evaluations and assist in the analysis of results.

·       
Perform
any other duties assigned to you.

 

Qualifications, Skills and Experience:

·       
The
ideal candidate must hold a university degree in Social Sciences, Development
Studies, Adult and Community Education, Social Work and Social Administration,
Community Psychology or any related field.

·       
At least
three years’ experience in Community Services or community development
interventions.

·       
Familiarity
with effective community mobilization techniques and social change approaches,
such as Raising Voices SASA!, strongly preferred.

·       
Experience
in participatory methods for community education and mobilization.

·       
Diplomacy
and assertiveness; the ability to confront and discuss sensitive issues with respect.

·       
Must be
fluent in written and spoken English.

 

How to Apply:

All suitably qualified and interested candidates should apply online at
the link below.

 

Click Here

 

Deadline:  2^nd October 2020

 

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