The Ugandan Jobline

• Manage the operations of outsourced ICT
  network and hardware services;
• Conduct systematic monitoring and scanning of
  the enterprise external environment to identify emerging technologies that
  have the potential to create business value;
• Assess availability, performance and capacity
  of services and resources to ensure justifiable cost capacity and performance
  are available to support business needs and to deliver against agreed
  service level agreements;
• Work closely with the strategy office and the
  directorates to determine future network requirements and produce network
  designs to meet the network availability, performance and security of
  UNRA;
• Carry out operational procedures and tasks
  reliably and consistently to reduce the risk of un planned outages;
• Perform network monitoring and analysis,
  performance tuning, troubleshooting, and escalate problems as necessary to
  maintain network performance to meets user demands;
• Conduct control, evaluation and documentation
  of practices used to secure UNRA’s network;
• Design and implement infrastructure solutions
  that adhere to current IT architecture and standards;
• Ensure that installations are completed
  within time, cost and quality requirements so as to minimize operational
  and project risk;
• Ensure that the testing and handover of
  implemented solutions are conducted as per organisational standards hence
  reducing the risk and adverse impact of change;
• Quickly respond to audit reports and implement
  agreed recommendations within specified time frames;
• Develop risk matrix and put in place risk
  mitigation measures in the network and hardware  services at UNRA;
• Participate in planning, budgeting and
  reporting in line with departmental guidelines and targets.
• Perform any other duties as assigned by the Manager
  Hardware and Networks

• The applicant for the UNRA ICT Officer – Hardware
  and Networks should hold an Honors degree in Computer Science, Computer
  Engineering, Information Communication Technology or any other relevant
  courses from a recognized University.
• IT Certifications i.e. CCNA, CCNP, A+,
  Network is an added advantage.
• At least three years’ experience in the
  installation and maintenance of hardware and network services in a large
  organization.
• Excellent interpersonal skills , particularly
  in staff/management relations,
• oral and written communication skills;
• Ability to work and produce accurate results
  in an environment with
• multiple and challenging tasks;
• Excellent analytical and problem solving
  techniques;
• Excellent customer service;
• High level of Integrity.

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