Health Services Coordinator – Program for Accessible Health, Communication and Education (PACE)

Organisation: Program for Accessible Health, Communication and
Education (PACE)
Duty Station:  Kampala,
Uganda
Reports to: Quality Improvement Specialist
About US:
Program
for Accessible health, Communication and Education (PACE) is a Ugandan
indigenous health organization leading solutions in the health market through
the private sector. We deploy social marketing approaches to measurably improve
the health of Ugandans.
Job Summary: The Health Services Coordinator will be tasked
with monitoring the adherence to quality assurance standards and the attainment
of all PACE health program objectives in line with the mission and strategic
objectives. S/he will spend 80% of their time in the field coaching Quality
Assurance Officer and providers for quality improvement.
Key Duties and Responsibilities: 
  • Mentor and supervise utilization of tools for
    monitoring the implementation of PACE health programs in the region on a
    monthly basis in line with the set targets.
  • Appraise, coach and mentor the regional
    quality assurance team and partners through on job training, in line with
    staff development guidelines.
  • Establish and maintain a franchise network of
    clinics in the region and monitor their compliance to the set standards
    and targets including conducting quality checks and implementing
    preventive and corrective actions
  • He /she will also plan, forecast, order and
    account for the health commodities and IEC materials in the region monthly
  • Plan, review and provide program department
    with monthly work plans, budgets and reports, and feedback based on field
    experience
  • Carry out initial and quarterly quality
    checks of relevant partners for PACE programs and build capacity of
    partners including health related trainings in the region bi-annually
  • Build and strengthen linkages and
    collaboration with district local governments in the region, relevant
    implementing partners and stakeholders.
  • People Management: Mentor and supervise the Quality
    Assurance Officers and Medical Detailer to ensure the team acquires an up
    to date and in depth knowledge of MOH, PACE and donors’ standards and
    procedures.
Key Performance Indicators:
  • Achievement of set regional monthly targets
  • Correct implementation of the PACE Quality
    Improvement Plan
  • Achievement of MBOs for staff
  • Competent and skilled staff in MOH, PACE and
    donors’ standards and procedures.
  • No drop off of clinics from the franchise A
    productive and competent franchisee of network clinics
  • Compliance to quality standards by franchise
    network clinics in all health areas supported
  • Adequate stock out of health commodities and
    IEC materials in the region
  • Work plans developed, implemented on schedule
    and monitored
  • Timely project reports on program
    implementation at the region
  • Visibility of PACE in the region.
Qualifications, Skills and Experience: 
  • The ideal candidate should preferably hold a Bachelor’s
    degree in Medicine and surgery
  • Possession of any other post graduate
    training in management is an added advantage
  • Hold a valid registration with relevant
    medical regulatory body
  • At least three years’ experience in Health
    services delivery in a clinical , or NGO setting
  • Broad technical expertise and functional
    knowledge in RH, Maternal Health, Cervical cancer, HIV, Malaria and Child
    Survival
  • Excellent interpersonal, teamwork and
    networking skills.
  • Working knowledge of the Health service
    standards.
  • Ability to translate strategic direction into
    plans and objectives
  • Good leadership and supervisory skills
  • Demonstrated marketing skills
  • Proven ability to high standards for quality
    of work and consistently achieves project targets
  • Computer literacy skills Microsoft Office
    Suite and report writing
  • Customer focused with good interpersonal
    skills to engage with people at all levels government, donor and community
  • Proven ability to travel 80% of the time
    within and outside the region
  • Possession of a valid national driving permit
    with demonstrated ability to drive is an added advantage
How to Apply: 
All
applicants should send their hardcopy applications including an updated resume
(CV), copies of certificates, references, and cover letter clearly indicating
position applied for on the “top left-hand side of the envelope”, to the PACE
Office Reception, addressed to Head of People and Culture, PACE, at Plot 2 Ibis
Vale-Kololo, P.O. Box 27659 Kampala.
Deadline:  22nd
January, 2016 by 4:00 pm or 16:00 hours (East African time)
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