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Administration Manager Non-profit Jobs – Catholic Relief Services (CRS)
Job Title: Administration Manager
Organization: Catholic Relief Services (CRS)
Duty Station: Kampala, Uganda
Reports to: Head of Operations
About CRS:
Catholic
Relief Services (CRS) is an international non-profit organization that carries
out the commitment of the Bishops of the United States to assist the poor and
vulnerable overseas. Our Catholic identity is at the heart of our mission and
operations. We welcome as a part of our staff and as partners people of all faiths
and secular traditions who share our values and our commitment to serving those
in need.
Relief Services (CRS) is an international non-profit organization that carries
out the commitment of the Bishops of the United States to assist the poor and
vulnerable overseas. Our Catholic identity is at the heart of our mission and
operations. We welcome as a part of our staff and as partners people of all faiths
and secular traditions who share our values and our commitment to serving those
in need.
Job Summary: The Administration Manager will be responsible for
planning, directing and controlling all activities related to the management of
the office and residential buildings, employee security, fleet management,
logistics support, and asset/inventory management. The Administration Manager
plays a leadership role in shaping the country program’s administrative
processes and practices. The jobholder also promotes stewardship and supports the Head of Operations in managing risks
whilst enhancing collaboration between Administration, Programming and other
departments. The incumbent ensures the Administration team consistently
delivers a high standard of customer service. As a change agent, s/he
champions, supports and oversees the implementation of new administrative
processes, tools, policies and procedures.
planning, directing and controlling all activities related to the management of
the office and residential buildings, employee security, fleet management,
logistics support, and asset/inventory management. The Administration Manager
plays a leadership role in shaping the country program’s administrative
processes and practices. The jobholder also promotes stewardship and supports the Head of Operations in managing risks
whilst enhancing collaboration between Administration, Programming and other
departments. The incumbent ensures the Administration team consistently
delivers a high standard of customer service. As a change agent, s/he
champions, supports and oversees the implementation of new administrative
processes, tools, policies and procedures.
Key Duties and Responsibilities:
1.
Administrative/logistical support:
Administrative/logistical support:
- Ensure that business processes within the
administration department are aligned to meet the logistics needs of the
country program in an efficient manner while maintaining proper internal
controls and compliance with CRS policies. - Work closely with key project staff to
identify and plan for their support needs on a monthly basis. - Build and strengthen working relationships
with all key project staff and ensure timely responses to requests for
administrative support. - Provide administrative support for the office
and ensure smooth running of meetings, workshops, and conferences. - Oversee relationships and keep contracts
updated with outside vendors (hotels, printers, caterers, etc.), ensure
transparent and fair deals with these vendors, and that all work adheres
to CRS procurement policy. - Regularly review the stores management
practices and ensure that stores are properly organized and secured
against theft. - Manage implementation of mobile phones
policy. - Maintain key relationships with service
providers, and ensure timely processing and payment of bills. - Ensure employees observe and comply with all
administrative policies and procedures, including, but not limited to
inventories and general administrative services. - The jobholder will develop strategies to
ensure efficient application of agency resources, minimize wastage, and
achieve highest standards of stewardship.
2. Office and
international staff residence support:
international staff residence support:
- Ensure that all maintenance contracts/leases
and other service contracts are updated regularly and that the terms are
consistent with CRS policies and guidelines. - Keenly review policies and practices specific
to office and residential buildings; present proposals that will assist to
improve efficiency. - Ensure that CRS assets are well maintained
and secure. - The jobholder will oversee the maintenance
and repair works of the office facilities and international staff houses. - Arrange for routine equipment servicing or
repairs when necessary, and manage replacement plans. - Actively promote efficiency in the
acquisition and use of office resources.
3. Fleet Management:
- Oversee the coordination and implementation
of the vehicle policy. - Ensure efficient management and utilization
of the fleet, and submit monthly fleet analysis reports to the Head of
Operations. - Coordinate, monitor, and control fleet
activities, including the weekly schedules of CRS drivers. - Coordinate reporting of driver’s time,
vehicle logs, fuel expenses, purchases, etc. - Ensure timely and quality repairs and
maintenance of all vehicles and lead the process of preparing and
implementing a replacement plan. - Keenly review and approve vehicle management
system (VMS) data for accuracy prior to submission to the finance
department. - Manage relationships between CRS and vendors
on maintenance, repairs, and purchases ensuring good credit terms.
4. Staff safety and
Security:
Security:
- Ensure policies and procedures are in place
to guarantee staff safety in the workplace, including office evacuation,
fire, first aid, protective equipment, etc. - Oversee security management, acting as the
security focal point for the country program. - Ensure the country program’s Field Security
Plan is regularly updated as per agency policy and that all relevant staff
are knowledgeable about its content. - Ensure that all visitors, consultants, and
new staff are immediately and fully briefed on security management and the
Field Security Plan. - Ensure that staff are aware of and comply
with country program and agency-level safety and security policies. - Ensure timely and accurate reporting of all
security incidents. - Regularly monitor and assess the local
security situation and keep the Country Representative informed of all
known or potential threats to staff, partners, or assets. - Keenly review project site security
evacuation plans and promote compliance to UNDSS Security Standard
Operational procedures by field staff.
5. Financial management
and Budgeting:
and Budgeting:
- Act as budget manager and authorize spending
on shared costs budgets. - Maintain firm oversight of country program
shared costs budgets, review performance against targets, and provide
analysis and recommendations to the Head of Operations. - Actively participate in the development of
country program budgets in areas relating to the office and international
staff residences. - Support program staff in the preparation of
grant/proposal budgets where applicable.
6. Government
relations/legal representation:
relations/legal representation:
- Guide Senior Management of changes in local
laws that may affect operations policies and procedures. - Act as a liaison and follow up on
relationship issues with the Government of Uganda such as immigration,
duty waivers, tax exemptions, vehicle and equipment licensing, etc. - Facilitate the process for international
staff entry/exit and resident visas, and create and update a checklist for
all visa requirements. - Keenly review all lease
agreements/contracts/other agreement documents and seek legal opinion
where necessary. - Provide guidance on when CRS should seek
additional legal counsel on certain issues. - Work closely with other NGOs and
international/national community on issues of administration/operation. - Maintain good working relationship with local
government authorities.
7. Staff supervision, and
Knowledge Management:
Knowledge Management:
- Ensure that the Administration Officer,
Senior Fleet Officer, and all other direct reports receive proper supervision,
including coaching/mentoring, capacity building, and that reports adhere
to CRS performance management protocols. - Keenly review the performance and development
plans for administration staff according to the CRS performance management
plan; support staff to develop and implement appropriate personal
development plans to ensure effective performance and career development of
employees. - Identify the development needs for staff in
administration and identify relevant trainings on CRS learns or elsewhere. - Recommend administrative systems and
processes that will improve CRS/Uganda’s overall ability to manage
resources efficiently and safeguard its assets. - Disseminate best practices in office
administration, and develop and implement relevant tools to ensure that
CRS Uganda systems and processes are consistent with best practices. - Attend relevant interagency, sector
coordination, and representational meetings as required; network with
equivalent staff in colleague organizations. - Create/manage a centralized filing system for
all admin letters/correspondence, contracts, including a regularly updated
file index list and orient new staff in the system.
Qualifications, Skills and Experience:
- The applicant should preferably hold a Master’s
degree in Business Administration or any other related field. - At least five years’ experience working for a
non-governmental organization or a reputable international organization,
with two years’ experience in a similar management position. - Prior direct supervisory responsibility of a
small to medium sized team. - Strong budget management skills with a basic
knowledge of major donor regulations governing cash and material
resources. - Prior experience in managing employee
security and safety. - Proven leadership and inter-personal skills
and ability to effectively manage relationships with key stakeholders. - Computer literacy i.e. High degree of
expertise and competency with Microsoft Excel and Microsoft Word. - Excellent oral and written communication
skills; able to liaise directly with partners, vendors, and CRS HQ and
regional staff. - Highly pro-active and self-disciplined, with
strong critical thinking skills. - Understands and exemplifies diplomacy and a service-oriented
approach. - Strong organizational and planning skills;
able to provide direction and vision. - Demonstrated ability to build and support
teams in order to achieve targets and outputs. - Willingness to travel within Uganda as needed
(up to 20%).
Agency-Wide Competencies (for all CRS Staff): These are
rooted in the mission, values, and principles of CRS and used by each staff
member to fulfill his or her responsibilities and to achieve the desired
results.
rooted in the mission, values, and principles of CRS and used by each staff
member to fulfill his or her responsibilities and to achieve the desired
results.
- Serves with Integrity
- Models Stewardship
- Cultivates Constructive Relationships
- Promotes Learning
How to Apply:
All
suitably qualified and interested Ugandan nationals are encouraged to send a cover
letter, updated CV and three professional references (names and contact
information only) to ug_recruitment@crs.org
suitably qualified and interested Ugandan nationals are encouraged to send a cover
letter, updated CV and three professional references (names and contact
information only) to ug_recruitment@crs.org
Deadline: 24th March, 2016
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