The Ugandan Jobline

• In charge of developing and implementing MTN
  sales strategy in line with overall Company Business Plan
• Introduce and implement initiatives that are
  targeting Improvement in customer satisfaction and   retention levels.
• Steer the MTN Business   strategy for penetrating of competitor
  accounts to increase MTN market share  
  with specific reference to the Government sector.
• Oversee the implementation of company
  policies and procedures regarding direct sales   management.
• The incumbent will also introduce differentiators
  into the industry with special reference to the corporate   sector
• Develop MTN Business ambitious strategy for
  new business development
• Develop and  
  expand sales operations in the entire country by promoting out
  MTN’s products   and services.
• Manage the performance and development of
  Account Managers, Administrators and sales engineers enhance their
  engagement levels and ensure maximization of their potential in   generating business results.
• Develop and manage   sales Budget with the mandate of
  maintaining customer satisfaction as well as customer retention and growth.
• Work closely with commercial teams to ensure
  that knowledge of new developments and offerings is disseminated to the
  sales team and that customer issues/problems are dealt   with promptly and to the satisfaction
  of the customer.
• Conduct periodic segment reviews and make
  relevant and specific recommendations for  
  improvement.
• Keenly track sales regularly and generate
  periodic reports on sales volume growth and profitability of the sales
  activities within the business segment.
• Identify new sales   opportunities and focus the sales
  effort to capitalize on such opportunities.
• Optimize sales and penetration into key
  accounts within the region
• Ensure that Sales Managers and Regional
  Managers receive the levels of support they require to operate efficiently
  and effectively
• Actively participate as members of
  cross-functional project team, as and when required.

• The ideal candidate for the MTN Telecom
  Senior Manager – Direct Sales job placement should hold a minimum of four years
  tertiary qualification / A Post graduate Degree or Diploma or Professional
  qualification & first degree in B. Com / Sales & Marketing /
  BBA/Engineering or a business related discipline is an added advantage
• At least five years’ experience, three ears
  in relevant sector/ industry
• Five years’ experience in relationship
  management, sales and/or marketing role in a service industry
• Previous exposure and experience working
  across diverse cultures and geographies is advantageous
• Working experience in sales management
  position for more than 5 years in a fast-paced multinational company in a
  highly competitive industry dealing in semi-durable high-tech goods that
  require after-sales service or experience in an ICT environment. Or
• Knowledge of Segment Management
• Working knowledge of business strategies
• Global Telecoms trends
• Broad industry awareness
• Enterprise Risk management knowledge and
  skills
• Working knowledge of the Sales cycle
• Working knowledge of CRM
• Good supervisory Skills
• Good business and financial skills
• Well-developed negotiation and Persuasion skills
• Excellent Leadership and people skills
• Excellent analytical and problem solving
• Strategic Management skills
• Good planning skills
• Skilled in reviewing, motivating and coaching
• Good performance management skills
• Excellent communication and interpersonal
  skills
• Broad knowledge and understanding of
  budgeting principles
• Good presentation skills
• Financial and margin management skills (Risk
  management)
• High levels of Integrity
• Good team leader/ player

• Relationship sales Training
• Financial Management
• ICT and Telecommunications
• GSM/3G/LTE technology
• Contract appreciation and business related
  courses

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